Everest Group

DECEMBER 12, 2023

Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. Join Everest Group’s much-anticipated annual webinar, Key Issues 2024, to gain valuable insights into the current perspectives of IT-BP industry leaders. What questions will the webinar answer for the participants?

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

SEPTEMBER 8, 2022

LIVE WEBINAR. Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. What questions will the webinar answer? September 8, 2022 |. Who should attend?

Marketing 130

Marketing Service Sourcing Shared Services 130

Everest Group

FEBRUARY 13, 2024

Live Webinar Charting the GBS Course for 2024: Accelerating and Sustaining Success February 13, 2024 | 9 A.M. Join our GBS experts for an insightful webinar examining what lies ahead for the GBS model. What questions will the webinar answer for the participants? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

AUGUST 1, 2023

Live Webinar Disruption and Uncertainty: Today’s CFO Agenda August 1, 2023 | 9 a.m. Join this webinar as our experts discuss the key priorities for CFOs amidst ongoing disruption, instability, and unpredictability. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Finance 130

Finance Accounting BPO Shared Services 130

Everest Group

OCTOBER 19, 2021

LIVE WEBINAR. Enterprises and Global Business Services (GBS) organizations are increasingly leveraging IA solutions for areas beyond traditional delivery, for example, as a lever to address talent concerns, enhance productivity, and set up long-term strategies for business resiliency and agility. Register for the Webinar.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 130

Service Retail Sourcing Marketing 130

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. Register for the webinar. Register for the webinar. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Information technology leaders and managers. Business operations leaders and managers. Procurement leaders and managers. Al Corrieri.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

MARCH 8, 2022

LIVE WEBINAR. We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. 5 Success-driving Actions: How to Unlock Untapped, Affordable Talent. March 8, 2022 |. Parul Jain. Practice Director.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

JANUARY 20, 2022

LIVE WEBINAR. Today’s rapidly changing business environment, influenced by economic, demographic, societal, and environmental forces, is causing enterprises to revisit their Business Process Services (BPS) model and strategy – making the role of BPS 4.0 Era | Blog Business Process Services (BPS) 4.0: January 20, 2022 |.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

SEPTEMBER 21, 2021

LIVE WEBINAR. Access the on-demand webinar, which was delivered live on September 21, 2021. Join this webinar to discover ways that leading procurement service providers are delivering differentiated value in these areas for their clients. What questions will the webinar answer for the participants? Vice President.

Outsourcing 130

Outsourcing Government BPO Global Business Services 130

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of employer brand perception in the effort to win and retain talent.

Marketing 130

Marketing Service Shared Services Global Business Services 130

Everest Group

APRIL 5, 2023

On-DEmand webinar How to Achieve More from Less: Maximizing the Value of Applications WATCH THE WEBINAR ON-DEMAND The macroeconomic environment is pushing enterprises to have more value-centric conversations, both internally and externally.

Offshoring 130

Offshoring Software Management Service 130

Everest Group

FEBRUARY 28, 2023

Live Webinar Sustaining Momentum: Key Priorities for GBS Leaders Amid Economic Uncertainty February 28, 2023 | 9 a.m. In this webinar, our analysts will discuss how GBS leaders can sustain the strong momentum they have developed. What questions will the webinar answer for the participants? CST | 10 a.m. EST | 3 p.m.

Management 130

Management Service Shared Services Global Business Services 130

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. WATCH THE WEBINAR ON DEMAND. Buyers and providers of services. Who should attend? CEOs and CXOs.

Service 130

Service Insurance Banking Sourcing 130

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. In this webinar, our experts will explore the unique opportunity for enterprises to align the definition of cloud value and execute their cloud value realization strategies while facing a constrained macroeconomic environment. CDT | 10 a.m. EDT | 3 p.m.

BPO 130

BPO Banking Outsourcing Sourcing 130

Everest Group

JUNE 13, 2023

Live Webinar Winning Employer Value Propositions: Strategies from Top GBS Employers June 13, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve.

Human Resources 130

Human Resources Global Business Services Marketing Service 130

Everest Group

JANUARY 24, 2023

Live Webinar Why GBS Change Management is the Key to Added Value and ROI January 24, 2023 | 9 a.m. IST Change management is a work in progress for most Global Business Services (GBS) organizations. In this webinar, Everest Group experts will uncover effective change management practices. CST | 10 a.m. EST | 3 p.m.

Management 130

Management Global Business Services Sourcing Research 130

Everest Group

JULY 6, 2023

Live Webinar The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition July 6, 2023 | 9 a.m. The webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs. What questions will the webinar answer for the participants?

Human Resources 130

Human Resources Shared Services Global Business Services Service 130

Everest Group

OCTOBER 23, 2023

Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. To better understand how successful change management is implemented, we recently hosted a webinar with Victoria Roehrich, Senior Director of Strategy, Transformation, and Change Management at PepsiCo.

Global Business Services 162

Global Business Services Management Service Research 162

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Everest Group

OCTOBER 20, 2023

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast. Exhibit 2. Exhibit 2.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Shared Services & Outsourcing Network (SSON).

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Everest Group

MAY 31, 2023

Building on its inaugural research in this area, Everest Group will soon release its 2023 report examining how operations and technology employees in Global Business Services (GBS) organizations in India, The Philippines, and Poland view their employer’s brands. Why GBS brand perception matters?

Global Business Services 130

Global Business Services Advisory Research Jobbing 130

Chazey Partners

APRIL 25, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), recently teamed up with SSON to co-host … Chazey Partners Leads a Webinar on Making Your Business Continuity Plan Real Read More ».

Robotics Process Automation 52

Robotics Process Automation Global Management Consulting Shared Services Automation 52

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. Talent CoE: The talent CoE develops the strategic services, capabilities, and best practices for staffing, e-learning, and employee onboarding. REGISTER.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

ScaleHub

JANUARY 25, 2023

There are three primary models of Impact Sourcing (as defined by the Rockefeller Foundation ): ● Direct : Traditional outsourcing providers, and shared service centers adopt Impact Sourcing principles and hire high-potential but disadvantaged people directly.

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Everest Group

JANUARY 5, 2023

Insights can also be found in our webinar, Why GBS Change Management is the Key to Added Value and ROI , as Everest Group experts discuss effective change management practices gathered from the research. By segment, banking financial services (BFS) and life sciences GBS organizations incorporate change management in business transformation.

Management 130

Management Right-Sizing Research Global Business Services 130

Everest Group

APRIL 7, 2022

Israel, Lithuania, Egypt) to access next-gen skills We expect a notable increase in the adoption of these talent sourcing and acquisition strategies over the next six to 12 months by Philippines-based shared service centers and other organizations.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

SEPTEMBER 14, 2023

Change management is necessary within Global Business Services (GBS) organizations. The GBS model’s nature lies in bringing change through new ways of working, distributed operating models, elevated service levels, enhanced experience, and digitization, enabling the enterprise to experience higher levels of innovation.

Management 147

Management Global Business Services Right-Sizing Research 147

Zinnov

MARCH 22, 2023

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Shared Services 40

Shared Services Finance Service 40

Everest Group

NOVEMBER 16, 2022

Moving to a GBS Platform: The Need for Continuous Change Management Change management is a work in progress for most Global Business Services (GBS) organizations. Global Chief Business Services Officer. SVP Shared Services. November 16, 2022 |. 8am CST | 9am EST | 3pm GMT | 7:30pm IST. Rohitashwa Aggarwal. Vice President.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130