Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? Driving Transformation Through Sourcing, Technology, and Operations July 23, 2024 | 8 a.m. To navigate these complexities, BFSI organizations need critical market intelligence, peer best practices, and strategic frameworks for informed sourcing, technology, and operational decisions.

Sourcing 162

Sourcing Insurance Service BPO 162

Everest Group

OCTOBER 20, 2024

Cybersecurity Services Specialists PEAK Matrix® Assessment The demand for comprehensive cybersecurity services is increasing globally due to hybrid working models, rapid digitalization initiatives expanding the attack surface, evolving regulations, and escalating cyber threats.

Cybersecurity 130

Cybersecurity Service Regulations Government 130

Everest Group

JUNE 7, 2022

Top Sustainability Enablement Technology Services. The role of enabling technology for sustainability and responsible business models is fast evolving, with emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), predictive analytics, and blockchain underpinning the sustainability services market.

Impact Sourcing 245

Impact Sourcing Service Sourcing Analytics 245

Everest Group

AUGUST 13, 2024

AWS Services Specialists PEAK Matrix® Assessment With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security. LEARN MORE ABOUT Top Service Providers

Service 246

Service Analytics Marketing Sourcing 246

Everest Group

JANUARY 31, 2024

conference GSA’S SUSTAINABLE SOURCING SYMPOSIUM January 31, 2024 The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024. David Rickard, Partner at Everest Group, will be doing the opening keynote, sharing insights from our Key Issues 2024 study.

Sourcing 162

Sourcing Outsourcing Service 162

Forrester Digital Transformation

SEPTEMBER 28, 2021

Banks and other financial services firms always ask: “What are the others doing?” Source: Financial Services Firms Have Solid […].

Service 246

Service Banking Sourcing Information Technology 246

Everest Group

MAY 14, 2024

NextWealth leverages impact sourcing to drive business growth and create social impact with a unique three-pillar approach focused on talent, technology, and training. Discover the transformative power of impact sourcing firsthand through Everest Group’s sustainability teams’ eye-opening visit to the NextWealth center in India.

Impact Sourcing 162

Impact Sourcing Sourcing E-Commerce Jobbing 162

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 246

Marketing Robotics Process Automation Service Insurance 246

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

OCTOBER 25, 2023

The concept of impact sourcing evolves by including an additional layer of strategic engagement level at subsequent stages of model maturity.

Impact Sourcing 173

Impact Sourcing Sourcing Marketing Engineering 173

Everest Group

AUGUST 13, 2024

Life Sciences Digital Services for Mid-market Enterprises PEAK Matrix® Assessment Mid-market life sciences enterprises are increasingly transforming digitally to remain agile and resilient amid global uncertainties. LEARN MORE ABOUT Top Service Providers

Marketing 240

Marketing Service Sourcing Research 240

Everest Group

AUGUST 9, 2024

In this report, we examine autonomous sourcing technology solutions and share detailed provider profiles, analyzing their capabilities and solutions across sourcing activities.

Sourcing 130

Sourcing Automation Marketing BPO 130

Premier BPO

OCTOBER 30, 2024

A solid database system that can grow with an organization’s needs ensures seamless data integration and analytics, even as data sources multiply. Scalable databases enable organizations to enter new markets, increase customer bases, or launch new service lines while maintaining a consistent data experience.

Management 246

Management BPO Co-Sourcing Analytics 246

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 217

Marketing Robotics Process Automation Service Insurance 217

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What are the top forward-looking strategies in APAC for outsourced services buyers for 2024? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. What questions will the webinar answer for the participants?

Sourcing 162

Sourcing Outsourcing Strategic Sourcing BPO 162

Everest Group

FEBRUARY 22, 2024

Live Webinar Impact Sourcing: Empowering Communities, Transforming Business, and Creating Long-term Impact February 22, 2024 | 9 A.M. Impact sourcing has emerged as a strong and effective option in the global services segment and has become a model of choice for many leading service providers globally. CST | 10 A.M.

Impact Sourcing 147

Impact Sourcing Sourcing Government Research 147

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

JULY 19, 2022

Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. The webinar will answer key questions, including: Why should staffing providers diversify into the managed services space?

Managed Services 246

Managed Services Management Service Outsourcing 246

Everest Group

NOVEMBER 15, 2022

Capgemini, HCL Technologies and Alten top the leaderboard of ES service providers as ER&D outsourcing bounces back with double-digit growth in 2021. Tata Consultancy Services. Engineering services outsourcing bounced back strongly in 2021,” said Akshat Vaid, vice president at Everest Group. HCL Technologies. AFRY (ÅF Pöyry).

Engineering 246

Engineering Service Manufacturing Research 246

Everest Group

MARCH 7, 2025

Join Everest Group experts Amy Fong and Prateek Gupta for an insightful session on the commercial implications of generative AI in sourcing. Generative AI is rapidly transforming IT and BPO services, reshaping cost structures, workforce dynamics, and contracting strategies.

BPO 130

BPO Sourcing Service 130

Everest Group

JANUARY 25, 2024

Application Transformation Services Recognizing the increasing demands of customers and business imperatives for meeting productivity mandates, enterprises are increasingly acknowledging the significance of application transformation.

Service 195

Service Manufacturing Sourcing Engineering 195

Everest Group

OCTOBER 17, 2024

Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids. What are the key market trends influencing the shoring and sourcing decisions in 2024?

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Everest Group

AUGUST 9, 2024

In this report, we examine the importance of sustainability in IT sourcing, IT sourcing leaders’ role in driving sustainability, and a roadmap for sustainable IT procurement.

Sourcing 147

Sourcing Marketing BPO Outsourcing 147

Everest Group

SEPTEMBER 12, 2024

Learn more about xlas in sourcing contracts.

Sourcing 130

Sourcing Marketing Service 130

Everest Group

SEPTEMBER 12, 2024

Africa is a prime location for impact sourcing, enabling businesses to integrate corporate social responsibility into their investment strategies.

Impact Sourcing 130

Impact Sourcing Sourcing Marketing Outsourcing 130

Everest Group

JANUARY 17, 2024

Everest Group’s Service Provider Compass is designed to help sourcing leaders get an outside-in view of service providers’ market positions in key delivery locations. Our new Service Provider Compass report provides the answers with a three-tiered ranking system that is easy to understand at a glance.

Research 162

Research Service Sourcing Engineering 162

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. Service providers investing in blockchain capabilities will win in the long run. Legacy banks and nations are now following the wave.

Banking 246

Banking Service Right-Sizing Automation 246

Forrester Digital Transformation

DECEMBER 28, 2021

Talking with sellers is like measuring weather patterns; you find out quickly which way the wind is blowing. And the topics Forrester clients ask about often reveal emerging trends. So what’s top of mind for B2B sales teams? I created a list of the top five topics revenue leaders asked me about in my first […].

Sales 246

Sales Sourcing Design Marketing 246

Everest Group

JUNE 25, 2024

Live Webinar Winning Commercial and Solution Sizing Approaches in Technology Sourcing Deals June 25, 2024 | 8:00 AM PT | 10:00 AM CT | 11:00 AM ET | 4:00 PM BST | 8:30 PM IST The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world. Who should attend?

Sourcing 130

Sourcing IT Outsourcing Outsourcing Sales 130

Everest Group

JANUARY 16, 2024

Retail IT Services Despite unfavorable macroeconomic conditions, retail enterprises are strategically investing in IT modernization initiatives throughout their value chains. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies.

Retail 173

Retail E-Commerce Service Sourcing 173

Premier BPO

JUNE 28, 2024

CX leaders believe investing heavily in AI across virtually every stage of the customer journey should improve the CX, with 65% of CX leaders saying that traditional customer service methods are outdated compared to the efficiency of AI and bots. Best Practices for AI & Self-Service 3. References 1. IBM Global AI Adoption Index 4.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. LEARN MORE ABOUT Top Service Providers

Co-Sourcing 173

Co-Sourcing Banking Service Advisory 173

Everest Group

NOVEMBER 10, 2023

Data and Analytics (D&A) Services for Mid-market Enterprises Currently, mid-market enterprises stand at a crucial juncture. They are striving to strengthen their Data and Analytics (D&A) foundation while simultaneously exploring cutting-edge technologies such as generative AI.

Analytics 195

Analytics Marketing Service Advisory 195

Everest Group

APRIL 3, 2024

Navigating the Platform Odyssey: Software Product Engineering Services In the product engineering space, software remains the largest area of expenditure, maintaining its upward trajectory despite a slower pace.

Engineering 162

Engineering Software Service Impact Sourcing 162

Everest Group

SEPTEMBER 25, 2024

Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impact sourcing workforce to 1 million by 2030.

Impact Sourcing 130

Impact Sourcing Sourcing Research Marketing 130

Everest Group

SEPTEMBER 22, 2023

Data and Analytics (D&A) Services Enterprises are struggling to strike the right balance between value realization and experimentation through their Data and Analytics (D&A) investments amid the macroeconomic conditions. LEARN MORE ABOUT Top Service Providers

Analytics 182

Analytics Service BPO Sourcing 182

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 162

Service Advisory Finance Accounting 162