The Global Small Business Blog

AUGUST 1, 2023

Here's what you need to know about the top experts (as shown above) who will be presenting a wegginar®, " Expanding Globally: Building Resilient Supply Chains and Hiring Employees ," Wednesday, August 2, 2023 at 11:00 AM Central Time. Meet Jessica Wargo Jessica Wargo is a leader within Plante Moran’s international tax services group.

Supply Chain Management 225

Supply Chain Management Payroll Manufacturing Accounting 225

Everest Group

JULY 3, 2024

In the intricate world of global business, supply chains serve as the backbone, ensuring products seamlessly move from factories to customers, keeping commerce fluid and consumers satisfied. However, in recent times of uncertainty, maintaining this is becoming increasingly difficult, putting supply chains under more pressure than ever.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Offshore India Data Entry

JUNE 14, 2023

SCM stands for Supply Chain Management is an important area in every business. But, if you are partnering with a BPO service provider you will get their professionals and can run your business smoothly. Proper Financial Management Financial Management is the backbone of every business organisation.

Supply Chain Management 52

Supply Chain Management BPO Outsourcing Data Entry 52

Redial

SEPTEMBER 26, 2024

Outsourcing key processes allows automakers and automotive suppliers to focus on core competencies while improving efficiency, cost management, and customer service. Improved Customer Experience In an industry where customer satisfaction is paramount, BPO services can significantly improve customer experience.

BPO 130

BPO Supply Chain Management Call Center Reduced Overhead 130

Perficient Digital Transformation

MAY 12, 2023

If you would like to speak with us to discuss your Supply Chain needs, contact our Supply Chain executives. Contributing Authors Carl Aridas Carl Aridas has been a member of the Perficient Digital Assets Team since 2021.

Supply Chain Management 64

Supply Chain Management Management Manufacturing Automation 64

Obobo

JANUARY 20, 2023

Forecasting And Supply Chain Management Definition Forecasting is the process of making predictions about future events based on past data and current trends. Supply chain management is the process of managing the flow of goods and services from the point of origin to the point of consumption.

Supply Chain Management 40

Supply Chain Management Management Sales Service 40

Amzur

OCTOBER 10, 2024

Supply chains are intricate networks that connect businesses to their customers, ensuring products and services reach their destinations efficiently and on time. According to a recent report by McKinsey, supply chain disruptions cost the average company 45% of one year’s profits over a decade. Use Cases 1.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

31 West

OCTOBER 2, 2023

A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction. Solution To address these challenges, our client partnered with us to overhaul their IT helpdesk services.

Service 130

Service Supply Chain Management Analytics Software 130

Go4Customer

SEPTEMBER 24, 2021

Value chain management is considered the next wave for delivering value-added services to companies. Thus, businesses are re-looking at their existing processes and ways of improving their service delivery to the customers. Organizations are struggling for their growth and survival.

Supply Chain Management 52

Supply Chain Management BPO Management Marketing 52

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service Software E-Commerce Supply Chain Management 130

Groove Technology

OCTOBER 21, 2021

Leaving behind its proprietary technology, Microsoft is now repositioning the platform to be written and run from anywhere with a strategy of resurfacing for Web and Mobile Services. If you find that you lack those resources or need to supplement, consider hiring a.NET development service provider. What are.NET Development Services?

Service 130

Service Software E-Commerce Supply Chain Management 130

CGS Inc

JANUARY 18, 2023

New York, NY – Jan 18, 2023 – CGS , a global provider of business applications,enterprise learning and outsourcing services, today announced that Kimes Ranch , a leading western wear retail brand, has selected its award-winning, industry-leading BlueCherry® Enterprise Suite for end-to-end ERP and warehousing/logistics management.

Supply Chain Management 52

Supply Chain Management Management Retail Manufacturing 52

Sourcing Captain

AUGUST 15, 2023

They have extensive knowledge and experience in the Chinese market and can provide personalized services tailored to your specific needs. Choose to Work with Individual Sourcing Agent to China Sourcing Companies In today’s globalized economy, supply chain management plays a crucial role in the success of businesses.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

Everest Group

AUGUST 31, 2023

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

Supply Chain Management 130

Supply Chain Management Automation Marketing Research 130

Everest Group

JULY 6, 2023

However, no multi-billion-dollar end-to-end supply chain platform company exists like Salesforce in customer relationship management (CRM), Workday in Human Resources (HR), ServiceNow in IT service management (ITSM), and Oracle and SAP in Enterprise Resource Planning (ERP).

Retail 130

Retail Supply Chain Management Inventory Management E-Commerce 130

Automation Anywhere

JUNE 8, 2022

RPA can improve efficiency in a wide range of fields such as human resources, financial services, healthcare, supply chain management, customer service, accounting, data entry, and more. Bots complete tasks according to the rules specified by an RPA-qualified worker, or they can leverage built-in AI capabilities.

Robotics Process Automation 144

Robotics Process Automation Supply Chain Management Data Entry Human Resources 144

Everest Group

OCTOBER 5, 2023

This includes functions such as call summarization and recommendations for next-best actions, further enhancing their ability to deliver exceptional customer service and operational efficiency. What Service Provider Executives Should Know Learn More What is the PEAK Matrix®? LEARN MORE ABOUT Top Service Providers

Supply Chain Management 130

Supply Chain Management Streamline Operations Research Marketing 130

Everest Group

SEPTEMBER 30, 2024

From an industry vertical perspective as well, we are seeing growth across most major segments including financial services, telecom, media & technology, retail and consumer goods, etc. However, today’s GCCs have moved up the value chain, delivering a wide array of strategic GCC functions.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Automation Anywhere

OCTOBER 26, 2020

Enterprise Service Management (ESM) is gaining substantial traction across industries, mainly because it applies to so many different business cases. ESM extends ITSM—which focuses on getting people the IT services they need—beyond technology to address the full array of services business users require. now apply to it.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

Everest Group

FEBRUARY 9, 2023

What better way to find out how ChatGPT will impact the Business Process Services (BPS) market than to ask the trained chatbot itself this question? According to its answers, the future looks promising. But obstacles still need to be overcome. Learn about the latest ChatGPT trends in this second part of our series.

Data Entry 130

Data Entry Supply Chain Management Out-Tasking Finance 130

31 West

MAY 4, 2024

These tools are designed to streamline your workflow and manage customer interactions. Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Expanded Services At the beginning of 2023, we also added an offering we call “Strategy First”, an off-shoot of our in-house strategy team.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Everest Group

JULY 26, 2024

In just 78 minutes, a faulty update from CrowdStrike caused global chaos, grounding flights, disrupting hospitals, and halting banking services. Enterprises should strategically identify and align with key service providers within their ecosystem to enhance business resilience, including preparation for black swan events.

Cybersecurity 147

Cybersecurity Banking Supply Chain Management Collaborations 147

Everest Group

JUNE 27, 2023

Service providers also have opportunities to display market-leading thought leadership, influence technology decisions by becoming strategic partners, and build long-term senior stakeholder relationships through consulting. This shift towards operational benefits will likely impact consulting service delivery.

Supply Chain Management 130

Supply Chain Management Human Resources Accounting Manufacturing 130

Everest Group

SEPTEMBER 19, 2024

These solutions also elevate customer experiences through personalized interactions, advanced self-service options, and consistent, context-aware engagement across all touchpoints. By bridging the gap between front office and back-office, AI solutions also enable quicker, more seamless, and richer experience for the customers.

Engineering 130

Engineering Supply Chain Management Out-Tasking Inventory Management 130

Everest Group

JUNE 6, 2022

Supply Chain-as-a-Service (SCaaS). VIEW THE FULL REPORT.

Service 130

Service Marketing Supply Chain Management Management 130

Everest Group

JUNE 23, 2022

For example, supply chain management software provider Nimbi significantly reduced developers in their team from 40 to 24 when they switched to OutSystems from traditional platforms. Many enterprise leaders and service providers believe that low-code platforms are only suitable for small-scale department-level needs.

Marketing 130

Marketing Supply Chain Management Government Engineering 130

Sourcing Captain

AUGUST 25, 2021

It expands upon traditional organisational purchasing activities to embrace all activities within the procurement cycle, from specification to receipt, payment for goods and services to sourcing production lines where the labour market would increase firms’ ROI.”. This motivates the supplier to offer the best services.

Strategic Sourcing 130

Strategic Sourcing Sourcing Supply Chain Management Manufacturing 130

31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. CRM or customer relationship management is used for handling customer-business relationships. It stores customer information with services provided and ticket details.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

IBM Services

FEBRUARY 28, 2024

Often considered synonymous with the procurement process , sourcing is a distinct process within supply chain management. While procurement teams oversee the end-to-end process of acquiring goods and services, sourcing teams consider the “who,” or the providers and potential suppliers themselves.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Groove Technology

MAY 18, 2023

Real-time integration is critical for businesses that need to make timely decisions based on accurate and up-to-date information, such as in the case of financial transactions, customer interactions, supply chain management, and IoT devices.

E-Commerce 130

E-Commerce Supply Chain Management Government Banking 130

Everest Group

JUNE 6, 2022

SCM Services. VIEW THE FULL REPORT.

Service 130

Service Marketing Supply Chain Management Management 130

Everest Group

MARCH 19, 2024

In this first blog of our two-part series, we delve into quantum computer types, opportunities for businesses and IT service providers, and their impact on modern cryptographic algorithms. With their exceptional computing prowess, quantum computers have the potential to revolutionize various sectors by expediting complex problem-solving.

Supply Chain Management 147

Supply Chain Management Research Collaborations Reduced Costs 147

Groove Technology

AUGUST 1, 2022

Logistics are an essential part of a company’s supply chain because they ensure that you’re coordinating your operations to meet the demands of your customers successfully — processing orders, maintaining proper material storage, fleet management, cataloging inventory, shipping products, and so on.

Software 130

Software Supply Chain Management Automation Manufacturing 130

Sourcing Captain

AUGUST 25, 2021

Other than the popular online platforms such as Alibaba, there are many professional sourcing companies that can help you with not just finding the right supplier for your needs, but can also do supply chain management and project management for you.

Manufacturing 130

Manufacturing Supply Chain Management Retail Sourcing 130

Perficient Digital Transformation

NOVEMBER 8, 2021

The COVID-19 pandemic has pushed the weak points of supply chain structures out from under the rug and has prompted a need for supply chain transformations across all industries. ” -Bob Vanek, Chief Strategist, Supply Chain.

Supply Chain Management 69

Supply Chain Management E-Commerce Manufacturing Strategic Sourcing 69

Magellan Solutions

NOVEMBER 9, 2021

Beat the Holiday Hassle with a 24/7 Answering Service for Your Supply Chain. With the influx of business transactions and orders, supply chains often bear the weight of making sure everything is produced, packed, shipped and delivered on time. Businesses are always at their peak during the holidays. It saves time.

Time Savings 52

Time Savings Supply Chain Management Service Outsourcing 52