Everest Group

MARCH 5, 2024

live webinar Engineering Services in 2024: The Market Outlook and Commercial Trends March 5, 2024 | 9 A.M. IST While the professional services market experienced a slowdown last year, engineering services emerged as a standout performer among other segments. What questions will the webinar answer for the participants?

Engineering 59

Engineering Marketing Service Advisory 59

Everest Group

OCTOBER 8, 2024

Live Webinar Harnessing Digital Workplace Investments for 2025 October 8, 2024 | 9 a.m. Digital workplace transformation initiatives, spearheaded by innovations such as generative AI, Copilots, and the metaverse, are poised for a rapid uptake by service buyers. What questions will the webinar answer for the participants?

Regulations 52

Regulations Sales Research Outsourcing 52

Everest Group

NOVEMBER 5, 2024

Live Webinar The Year in Review for CXM: Market Developments and the Outlook for 2025 November 5, 2024 | 9 a.m. Enterprises are now more cautious about their spending, pushing service providers to do more with less. What questions will the webinar answer? CST | 10 a.m. EST | 3 p.m. GMT | 8.30

Marketing 52

Marketing BPO Sales Outsourcing 52

Everest Group

JANUARY 31, 2023

Live Webinar IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share January 31, 2023 | 9 a.m. IST The demand for technology services continues to remain strong, despite being in a recessionary period. What are the prominent themes that will drive service provider growth? CST | 10 a.m. EST | 3 p.m.

Service 98

Service Marketing 98

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. What questions will the webinar answer for the participants?

Service 59

Service Sourcing Outsourcing Marketing 59

Everest Group

JUNE 20, 2024

Webinar ABSL DACH: The New World of Business Services Locations June 20, 2024 Everest Group Vice President Parul Jain will join a panel of industry experts in an ABSL DACH webinar titled, The New World of Business Services Locations.

Service 52

Service Research 52

Everest Group

SEPTEMBER 26, 2023

Live Webinar Planning for 2024? What Service Provider Executives Should Know September 26, 2023 | 9 a.m. Service providers, in particular, need to consider how the demand for their offerings will evolve in 2024 and where they should focus their time, attention, and investments to best serve this demand. CDT | 10 a.m.

Service 64

Service Retail Engineering Marketing 64

Everest Group

OCTOBER 1, 2024

Live Webinar Maximizing Value in Finance Transformations with S/4HANA October 1, 2024 | 9 a.m. Join Harpreet Makan, Practice Director, and Abhishek Mundra, Practice Director, for an enlightening webinar on driving finance transformation using S/4HANA. What questions will the webinar answer for the participants? CDT | 10 a.m.

Finance 52

Finance BPO Government Outsourcing 52

Everest Group

JULY 26, 2022

ON-DEMAND WEBINAR. Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Why is razor-sharp solution sizing so critical?

Right-Sizing 105

Right-Sizing Advisory Service Managed Services 105

Everest Group

OCTOBER 22, 2024

Live webinar How Sustainable Engineering is Shaping a Responsible Future October 22, 2024 | 9 a.m. Join this webinar to hear our experts discuss the latest key sustainable engineering priorities and the evolving ER&D landscape. What questions will the webinar answer? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Engineering 52

Engineering Regulations Outsourcing Sourcing 52

Everest Group

NOVEMBER 7, 2023

LIVE WEBINAR The Services Pricing Outlook for 2024: Are the Waters Finally Calming? IST The slowdown in demand in 2023 had a significant impact on services pricing trends. What questions will the webinar answer for the participants? What questions will the webinar answer for the participants? CST | 10 a.m.

Service 64

Service BPO Outsourcing Management 64

Everest Group

NOVEMBER 14, 2024

Webinar The future of digital adoption: Unlocking the power of AI to transform work November 14, 2024 9:00 AM PT | 12 PM ET Join Everest Group Practice Director Era Singh and other industry experts to explore digital adoption platforms (DAPs) market trends, including the impact of generative AI.

Marketing 52

Marketing Automation Service 52

Everest Group

JULY 30, 2024

Live Webinar IT and BPO Outsourcing: Commercial Trend Evolution July 30, 2024 | 9 a.m. In this webinar, our pricing experts will reveal key commercial trends they have witnessed throughout outsourcing deals made in H1 2024. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

BPO 52

BPO Outsourcing Sales Software 52

Everest Group

SEPTEMBER 16, 2024

Webinar Elevating Talent Experience with Automation and Workflows September 25 | 1:30 - 2:30 PM ET Catch Everest Group Partner Ronak Doshi as he joins an expert panel for an insightful webinar on how AI and automation are reshaping the talent experience, driving customer service excellence, and aligning with business objectives to revolutionize the (..)

Automation 52

Automation Customer Service Service Management 52

Everest Group

AUGUST 22, 2024

live webinar Mid-market Digital Transformation: Insights and Outlook for 2025 August 22, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. GMT | 7:30 p.m. IST Growth challenges and a variable economic environment are driving more mid-market enterprises to adopt digital technologies – but what is the best way to drive digital transformation?

Marketing 52

Marketing Analytics Service 52

Everest Group

SEPTEMBER 5, 2024

Live Webinar Gen AI and the Future of Cybersecurity: Advanced Strategies for Cyber Defense September 5, 2024 | 9 a.m. What questions will the webinar answer? What should service providers do with gen AI in cybersecurity? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What are some of the emerging gen AI use cases in cybersecurity?

Cybersecurity 52

Cybersecurity Research Outsourcing Managed Services 52

Everest Group

DECEMBER 7, 2021

LIVE WEBINAR. ESG in Services: What Sourcing Teams Must Know to Do More. Savvy sourcing teams have realized that’s no longer enough and are focusing on ways to navigate their ESG objectives with large, strategic service providers. What does sustainability look like in services categories? December 7, 2021 |.

Sourcing 98

Sourcing Service Impact Sourcing Government 98

Everest Group

APRIL 16, 2024

LIVE WEBINAR Maximizing Value in Business Process Outsourcing Contracts April 16, 2024 | 9 a.m. In this informative webinar, Everest Group’s pricing analysts will discuss how enterprises can drive more value in their outsourced contracts amid the current global economic slowdown. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Business Process Outsourcing 64

Business Process Outsourcing Outsourcing Call Center Management 64

Everest Group

JULY 19, 2022

ON-DEMAND WEBINAR. Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. What are the key considerations, potential risks, and pitfalls of a managed services model?

Managed Services 98

Managed Services Management Service Outsourcing 98

Everest Group

MARCH 22, 2024

LIVE WEBINAR Analyzing the EU AI Act Impact for Global Businesses April 18, 2024 | 10:30 a.m. What questions will the webinar answer for the participants? BST | 11:30 a.m. CEST | 12:30 p.m. EEST | 3:00 p.m. IST Regulation in the AI space is about to change significantly with the introduction of the EU AI Act.

Regulations 69

Regulations Automation Service Management 69

Everest Group

JUNE 27, 2024

Live Webinar APAC CME Enterprise: IT Outsourcing as a Strategic Lever June 27, 2024 | 11 a.m. ACT Stagnant revenues and the increasing cost of services are challenging Asia Pacific (APAC) businesses in the Communication, Media and Entertainment (CME) vertical. What questions will the webinar answer for the participants?

IT Outsourcing 52

IT Outsourcing Outsourcing Sourcing Service 52

SEBPO

JULY 11, 2024

Total 0 0 0 0 JULY24, 2024 at 12:00pm ET AMO Webinar Unlock the Advantages of Outsourcing Overcoming Uncertainty and Shaping Strategy Resourcing is a complex business asset, especially when you consider outsourcing as part of your resource strategy. Interested in a SEBPO Career? Browse our current openings.

Outsourcing 52

Outsourcing Service 52

Everest Group

JULY 24, 2024

Register Chirajeet Sengupta Managing Partner, Everest Group Katie Markwell Head of Advisory Services, Managing Director, Randstad Digital Wilco Jansen Director Digital and Technology Workforce Transformation, Discover Financial Services

Advisory 52

Advisory Management Service Automation 52

Everest Group

AUGUST 30, 2024

The panel will discuss current applications of AI in the banking and financial services industry, showcasing how these technologies are not just futuristic concepts but present-day tools driving operational efficiency and customer satisfaction.

Banking 52

Banking Service Government Insurance 52

Everest Group

JUNE 25, 2024

Live Webinar Winning Commercial and Solution Sizing Approaches in Technology Sourcing Deals June 25, 2024 | 8:00 AM PT | 10:00 AM CT | 11:00 AM ET | 4:00 PM BST | 8:30 PM IST The economic environment is currently uncertain due to concerns around inflation and geopolitical instability in parts of the world. Who should attend?

Sourcing 52

Sourcing IT Outsourcing Outsourcing Sales 52

Everest Group

AUGUST 27, 2024

Live Webinar Elevating CX: Trends and Insights for a Unified CX Tech Strategy August 27, 2024 | 9 a.m. Join this webinar to discover how leveraging unified platforms and innovative technologies can help businesses scale, increase agility, and create seamless, personalized customer journeys. What questions will the webinar answer?

Streamline Operations 52

Streamline Operations Sales Collaborations Sourcing 52

Perficient Digital Transformation

OCTOBER 24, 2024

In our recent webinar, “Enhancing Trust in Healthcare,” experts David Allen and Michael Porter , along with Appian ’s Matt Collins, addressed the concerning decline in consumer trust within the healthcare sector. Watch the Full Webinar Now: Explore our award-winning technology partners , mentions by analysts.

Healthcare 52

Healthcare Insurance Call Center Flexibility 52

Everest Group

JUNE 27, 2023

LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.

Sourcing 52

Sourcing Outsourcing Service Strategic Sourcing 52

Everest Group

AUGUST 30, 2024

WEBINAR Efficient CX delivery: A tech-driven approach September 26, 2024 9:00 AM PT | 12 PM ET Catch Everest Group Partner David Rickard as he joins an expert panel to explore how leading technologies, such as generative AI (GenAI), automation, analytics and more, are delivering value for organizations without compromising service quality.

Efficiency 52

Efficiency Reduced Costs Analytics Sales 52

Everest Group

MAY 4, 2023

On-Demand Webinar Key Themes and Pricing Trends in the SAP Services Market WATCH THE WEBINAR ON-DEMAND Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. What are the enterprise challenges arising with the SAP and service partner community? Who should attend?

Marketing 52

Marketing Service Right-Sizing Sales 52

Everest Group

JULY 9, 2024

Live Webinar Evaluating Brand Perception Data to Improve EVP and Talent Attraction July 9, 2024 | 9 a.m. Our experts Rohitashwa Aggarwal, Partner, and Shivangee Kumar, Senior Analyst, will be joined by leading speakers in a webinar discussion on the critical role of employer brand perception in the effort to win and retain talent.

Marketing 52

Marketing Service Shared Services Global Business Services 52

Everest Group

NOVEMBER 15, 2022

O N-DEMAND WEBINAR. Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Outsourcing 52

Outsourcing Service BPO Strategic Sourcing 52

Everest Group

MAY 23, 2024

Live Webinar Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts May 23, 2024 | 9 a.m. IST In light of the current economic landscape, regulatory changes, and technology-led disruption, the need for an evolution in Trust and Safety (T&S) Business Process Services (BPS) has become apparent. CDT | 10 a.m.

BPO 64

BPO Regulations Sales Outsourcing 64

Everest Group

MAY 30, 2024

Live Webinar Strategic Sustainability Partnerships: Aligning Objectives for Long-term Impact May 30, 2024 | 9 a.m. As enterprises near their commitment deadlines, they are looking to partner with leading sustainability enablement service providers for their tech, industry, and ESG domain expertise. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing 52

Impact Sourcing Sourcing Service Marketing 52

Everest Group

JUNE 11, 2024

live webinar Transforming to Thrive: Building Winning Operating Models Amid Disruption Across Industries June 11, 2024 | 9 a.m. What questions will the webinar answer for the participants? What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services?

Insurance 59

Insurance BPO Banking Healthcare 59

Everest Group

MAY 9, 2024

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. ” This webinar offers buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance. CDT | 10 a.m. EDT | 3 p.m.

Retail 59

Retail BPO Regulations Sourcing 59

Everest Group

JUNE 18, 2024

live webinar Marketing in 2024: Findings from our CMO Priorities Survey June 18, 2024 | 8 a.m. What questions will the webinar answer for the participants? PT | 10 a.m. CDT | 11 a.m. EDT | 4 p.m. BST | 8.30 IST Where do I want to spend my marketing budget? What does the sustainability conversation in marketing really look like?

Marketing 52

Marketing BPO Outsourcing Accounting 52