31 West

FEBRUARY 22, 2023

Customer service software is a solution that can help in either case. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services. An Overview of SysAid SysAid aims to make IT service management a breeze for companies. Are you trying to set up a help desk?

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Sales Customer Support Customer Service 130

Hyland

JUNE 13, 2022

For example, notes a Frost & Sullivan whitepaper , “A routine regulatory audit may require large volumes of data to be pulled, categorized, summarized and reported. “Frost & Sullivan research suggests RPA tied to company success, profitability” > Download the free Frost & Sullivan visual whitepaper now.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Insurance 98

31 West

JANUARY 20, 2023

Customer service is an integral part of all businesses today. Customer service software is one such solution you can consider. You can use this software regardless of whether you have an internal team or outsourcing the IT service desk. It is a service-first CRM company. What is Zendesk? What is ManageEngine?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Zinnov

MARCH 7, 2023

As they traverse the Automation maturity curve, enterprises will reap benefits such as improved productivity, improved stakeholder experiences, improved outcomes, and faster time to service. VIEW Whitepaper To view full Whitepaper Download

Automation 52

Automation Management Service 52

Zinnov

OCTOBER 12, 2021

DOWNLOAD THE WHITEPAPER. This Cyient-Zinnov joint whitepaper touches upon some critical aspects and answers questions such as –. Please click on the image to view the whitepaper. Read the 2021 Cyient-Zinnov whitepaper on Decommissioning & Migration. Download the PDF. Speak with our consultants.

Manufacturing 52

Manufacturing Flexibility Research Collaborations 52

Zinnov

AUGUST 1, 2023

Driving the Next Phase of Sustainable Growth for Indian Start-ups in 2023 and Beyond Download whitepaper here The start-up ecosystem has experienced a surge in funding, surpassing the average of the previous five years. VIEW Whitepaper DOWNLOAD THE WHITEPAPER How can Indian start-ups achieve sustainable growth?

Retail 52

Retail Software Streamline Operations Government 52

Zinnov

AUGUST 12, 2024

To navigate this complex and evolving landscape, our whitepaper, “ India’s Economic Rise and Global Capability Centers: Strategies Shaping the Next Decade of Growth ,” offers invaluable insights and strategies. VIEW Whitepaper DOWNLOAD THE WHITEPAPER Ready to unlock India’s talent and rich ecosystem?

Healthcare 52

Healthcare Government Manufacturing Finance 52

Metasource

JANUARY 5, 2022

New technology and BPO services help companies reduce costs across their entire organizations. From streamlining your mailroom to accurately and swiftly processing invoices , workflow automation software and BPO services are practical solutions for modern companies who need to combat rising costs.

Outsourcing 52

Outsourcing Service Labor Costs Business Process Outsourcing 52

Amzur

SEPTEMBER 30, 2021

– Ajit Manjappara , VP – Product Engineering Services, Amzur Technologies. For example, removing support for an age-old application might create service disruptions. So, create a comprehensive transition plan in advance to eliminate customer service & experience disruptions. . Download Whitepaper.

Information Technology 98

Information Technology Out-Tasking Right-Sizing Flexibility 98

Amzur

SEPTEMBER 16, 2021

Digital transformation brings manifold benefits for organizations including, Understand customer behavior and deliver services accordingly. Digital transformation will bring a paradigm shift in daily operations and delivering services. Download Whitepaper. Amzur digital transformation services .

Out-Tasking 83

Out-Tasking Cybersecurity Collaborations Sourcing 83

Zinnov

SEPTEMBER 20, 2023

Developers leverage its prowess for intricate coding tasks, while Customer Service departments benefit from the deployment of chatbots and sentiment analysis. Its transformative capabilities are felt across diverse sectors such as Healthcare, Finance, Art, Entertainment, and beyond.

Automation 52

Automation Finance Healthcare Research 52

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Service 40

Service Global Sourcing Advisory Advisory Research 40

Zinnov

JULY 8, 2022

From making mobility efficient, driving speed and efficiency, and performing complicated tasks, among others – Engineering has significantly transformed the Manufacturing, Hi-Tech, and Services-led verticals, over the last 2 centuries. DOWNLOAD THE WHITEPAPER. Why is Next-Gen Engineering Gaining Traction?

Engineering 52

Engineering Manufacturing Efficiency Sourcing 52

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. NGH provides general acute services for 700,000 in the UK’s Midlands region. GET THE WHITEPAPER. Why this global approach? Just imagine the social impact benefits.

Automation 59

Automation Healthcare Robotics Process Automation Finance 59

Sarah Holliman

DECEMBER 19, 2018

According to a whitepaper by The Hackett Group , many organizations struggle with creating a formal risk management system because they lack the resources and/or executive mandate to do so. Kearney, leading the marketing efforts for the A.T. Kearney Procurement & Analytic Solutions unit. She also spent five years at A.T.

Sourcing 100

Sourcing Advisory Risk Management Risk Management 100

Amzur

JUNE 27, 2024

Cloud-First Strategy A cloud-first strategy prioritizes cloud computing services to reduce the burden of traditional IT solutions. Example: A large retail company may opt for a cloud-first strategy by deploying its new e-commerce platform on a cloud service, rather than physical servers.

E-Commerce 86

E-Commerce Resource Optimizing Analytics Flexibility 86

Amzur

JUNE 19, 2024

A recent study by Google Cloud and Harvard Business Review Analytic Services found that organizations that adopt DevOps and cloud technologies are 24 times more likely to have high organizational performance, demonstrating strong IT and business outcomes. The benefits of this powerful combination are numerous: 1.

Collaborations 90

Collaborations Software Automation Efficiency 90

Amzur

JULY 18, 2024

Example: A financial services firm can set a goal to reduce IT operational costs by 25% within the first year post-migration and establish KPIs to measure cost savings, system uptime, and user satisfaction. Cloud penetration testing ensures your cloud environment is secure enough to support innovative new applications and services.

Risk Management 107

Risk Management Risk Management Cost Control Flexibility 107

Capgemini

APRIL 10, 2023

In our new whitepaper offer an introduction to planning strategic decisions for a sustainable transition, and provide top level worked examples of propulsion and battery choices, alongside some initial answers. The post Sustainable Mobility appeared first on Capgemini USA.

Engineering 52

Engineering Manufacturing Sourcing Design 52

IBM Services

JANUARY 9, 2024

Struggling with the limitations of conventional approaches, you recognize the imperative to embrace IT-as-a-service to stay ahead, with the infusion of AI becoming the catalyst for change. relative to 2022, with the highest being in infrastructure-as-a-service (at 23%) followed by software-as-a-service (SaaS, at 8.4%) and IT services (at 3%).

Government 71

Government Flexibility Automation Research 71

Magellan Solutions

MAY 2, 2021

It serves as the first point of contact to introduce your service to others. So, it is critical to minimize your emails and only include necessary details like the information of your service. Therefore, they don’t want to spend too much time on the phone listening to your service. Whitepaper and eBook. Cold Calling List.

Sourcing 52

Sourcing Sales BPO Marketing 52

Amzur

AUGUST 8, 2024

Downtime and service disruptions Unexpected downtimes and disruptions can take a toll on an organization’s performance, reputation, and productivity. Application compatibility is another significant challenge that can lead to unexpected service disruptions. Learn more about how to optimize your cloud spending in 2024.

Right-Sizing 90

Right-Sizing Cybersecurity Service Flexibility 90

Mattsen Kumar

JUNE 11, 2021

Customer service is a dominant component of a business; it directly affects revenue, brand reputation, customer lifetime value, and future growth prospects. With the changing trends and evolving customer expectation, offering relevant customer service is a prevalent challenge. Huge Delay in answering calls. Or a slow website.

Customer Service 52

Customer Service Service E-Commerce Customer Support 52

Zinnov

FEBRUARY 15, 2024

VIEW Whitepaper DOWNLOAD THE WHITEPAPER Please feel free to reach out to us at info@zinnov.com on how to drive software engineering productivity and distributed product development through Generative Al implementation.

Engineering 52

Engineering Software Out-Tasking Collaborations 52

The Scalers

OCTOBER 12, 2021

It is to imagine as much of the service being created as possible being used by customers in digital form. Download whitepaper. Simply put, to go digital-first means approaching any new opportunity or strategy with the aim that the solution should be as digital as possible. The way of the future. Navigating the digital highway.

Engineering 79

Engineering Software Manufacturing Automation 79

Zinnov

MARCH 3, 2023

Pre-pandemic, half the gig workers were concentrated in two sectors – Retail Trade and Transportation, mostly app-based ride-hailing services and last-mile deliveries. The share of white and grey-collar gigs is rising steadily, with Banking, Insurance, and IT services being the key verticals driving this trend. Of the 7.7

Insurance 52

Insurance Cybersecurity Retail Banking 52

Hyland

OCTOBER 11, 2022

> Read the whitepaper | The future of intelligent enterprise is AI-powered intelligent document processing (IDP). Financial services. Immigration services. What is intelligent document processing (IDP). Check out some of the many possible examples: Finance and accounting. Invoice processing. Bank statements. Collections.

Robotics Process Automation 98

Robotics Process Automation Insurance Automation Out-Tasking 98

3Pillar Global

APRIL 17, 2024

This fusion of LAMs and LLMs is set to redefine business models, enhance customer experiences, and introduce innovative products and services. The whitepaper foreshadows significantly improved UX of LLM performance on smartphones.

Robotics Process Automation 80

Robotics Process Automation Engineering Automation Research 80

Hyland

JUNE 23, 2022

An IDC whitepaper sponsored by Hyland, Navigating software solution delivery in a digitally transformed world* , cites IDC’s Worldwide Developer Forecast , which predicted the worldwide shortage of full-time developers would increase from 1.4 Customer service and support. million in 2021 to 4.0 million in 2025. IDC [link].

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

IBM Services

MARCH 4, 2024

Infrastructure To move services and functionality onto a 5G network, businesses must weigh the cost and time needed to upgrade their equipment so it’s 5G compatible. This can be both time-consuming and expensive.

Out-Tasking 101

Out-Tasking Cybersecurity Efficiency Manufacturing 101

Neo Group

MARCH 14, 2023

In the case of our ESG adoption survey, we wanted to understand how sophisticated the ESG efforts of IT and business service providers (ITBSP) are. That could include a pdf report, a webinar, a whitepaper, blog posts, and emails to your list—all of it focused on different insights from the research.

Research 52

Research Government Marketing Service 52

The Scalers

FEBRUARY 6, 2024

Get the ANZ CTO’s blueprint for offshoring Discover how 100 CTOs in ANZ are building offshore tech teams DOWNLOAD WHITEPAPER What does a CTO do? CTOs lead the development of products and services to meet customer needs. CTOs innovate for customer needs and business growth by leading the development of external products and services.

Engineering 76

Engineering Offshoring Out-Tasking Administrative 76

Amzur

APRIL 14, 2022

Not all pricing models are the same for cloud services. Some cloud service providers charge per GB or TB, while others charge per month or hour. Make sure your cloud services provider has a stringent nondisclosure policy for business-sensitive information. . Amazon Web Services (AWS). Cloud categories: IaaS, PaaS, SaaS.

Analytics 52

Analytics Engineering Research Marketing 52

Metasource

OCTOBER 19, 2021

Adapting to Volatility: By using technology and outsourced services to complete manual processes, you’re avoiding the well-known nightmare of getting hit with high overhead costs during slow periods. With the right solution and partner, you can stay on track when volumes increase and stay on budget when they decrease.

Out-Tasking 52

Out-Tasking Automation Jobbing BPO 52

Zinnov

MAY 30, 2023

The Generative Pretrained Transformer (GPT) model uses information gathered from the Internet (articles, whitepapers, news stories, etc.) Google Google announced “BARD,” a Conversational AI service. Some interesting examples of emerging industry-specific use cases include: BFSI (Banking, Financial Services, and Insurance) 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98