Amzur

AUGUST 1, 2024

Modern businesses are opting for a consumption-based model where you pay for cloud services you use. In the cloud model, this translates to Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (SaaS). Support services: Fees for technical assistance and troubleshooting.

Management 104

Management Software Flexibility Right-Sizing 104

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Premier BPO

MAY 8, 2023

According to IBISWorld, the Business Process Outsourcing Services industry growth is annualized at 1.9% After the pandemic and ‘The Great Realization’, finding in-house talent to manage customer service, and customer experience has been challenging due to labour market scarcity. How Big is the Business Process Outsourcing Industry?

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130

Everest Group

OCTOBER 6, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. and leveraging market connect.

Sourcing 100

Sourcing Advisory Research Offshoring 100

Zinnov

AUGUST 28, 2024

To provide a comprehensive exploration of these critical themes in the AI revolution, we’ve developed an in-depth whitepaper. This whitepaper offers you a window into the future of AI and its far-reaching implications for business and society. Download the whitepaper now and shape your organization’s AI-driven future.

Engineering 52

Engineering Software Jobbing Marketing 52

Zinnov

SEPTEMBER 17, 2024

Our research into Global Business Services (GBS) organizations reveals a clear Evolution Trajectory, illustrating how the focus has shifted from narrow efficiency metrics to a broader emphasis on innovation and value generation. Download our whitepaper now and take the first step towards transforming your GBS organization.

Global Business Services 52

Global Business Services Government Research Collaborations 52

31 West

FEBRUARY 22, 2023

Customer service software is a solution that can help in either case. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services. An Overview of SysAid SysAid aims to make IT service management a breeze for companies. Are you trying to set up a help desk?

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

Magellan Solutions

JULY 13, 2023

This process involves nurturing prospects through social media marketing, gamification, whitepapers, online courses, or other lead generation strategies. Some examples of lead magnets include whitepapers, e-books, templates, free samples, case studies, self-help tools, quizzes, and exclusive content.

Sales 98

Sales Automation Marketing Analytics 98

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Sales 130

31 West

JANUARY 20, 2023

Customer service is an integral part of all businesses today. Customer service software is one such solution you can consider. You can use this software regardless of whether you have an internal team or outsourcing the IT service desk. It is a service-first CRM company. What is Zendesk? What is ManageEngine?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Hyland

JUNE 13, 2022

For example, notes a Frost & Sullivan whitepaper , “A routine regulatory audit may require large volumes of data to be pulled, categorized, summarized and reported. “Frost & Sullivan research suggests RPA tied to company success, profitability” > Download the free Frost & Sullivan visual whitepaper now.

Robotics Process Automation 98

Robotics Process Automation Human Resources Out-Tasking Automation 98

Zinnov

MARCH 7, 2023

As they traverse the Automation maturity curve, enterprises will reap benefits such as improved productivity, improved stakeholder experiences, improved outcomes, and faster time to service. VIEW Whitepaper To view full Whitepaper Download

Automation 52

Automation Management Service 52

Amzur

SEPTEMBER 16, 2021

Digital transformation brings manifold benefits for organizations including, Understand customer behavior and deliver services accordingly. Digital transformation will bring a paradigm shift in daily operations and delivering services. Download Whitepaper. Amzur digital transformation services .

Out-Tasking 95

Out-Tasking Cybersecurity Collaborations Sourcing 95

Zinnov

OCTOBER 12, 2021

DOWNLOAD THE WHITEPAPER. This Cyient-Zinnov joint whitepaper touches upon some critical aspects and answers questions such as –. Please click on the image to view the whitepaper. Read the 2021 Cyient-Zinnov whitepaper on Decommissioning & Migration. Download the PDF. Speak with our consultants.

Manufacturing 52

Manufacturing Flexibility Research Collaborations 52

Zinnov

AUGUST 1, 2023

Driving the Next Phase of Sustainable Growth for Indian Start-ups in 2023 and Beyond Download whitepaper here The start-up ecosystem has experienced a surge in funding, surpassing the average of the previous five years. VIEW Whitepaper DOWNLOAD THE WHITEPAPER How can Indian start-ups achieve sustainable growth?

Retail 52

Retail Software Streamline Operations Government 52

Amzur

JUNE 27, 2024

Cloud-First Strategy A cloud-first strategy prioritizes cloud computing services to reduce the burden of traditional IT solutions. Example: A large retail company may opt for a cloud-first strategy by deploying its new e-commerce platform on a cloud service, rather than physical servers.

E-Commerce 101

E-Commerce Resource Optimizing Analytics Flexibility 101

Zinnov

AUGUST 12, 2024

To navigate this complex and evolving landscape, our whitepaper, “ India’s Economic Rise and Global Capability Centers: Strategies Shaping the Next Decade of Growth ,” offers invaluable insights and strategies. VIEW Whitepaper DOWNLOAD THE WHITEPAPER Ready to unlock India’s talent and rich ecosystem?

Healthcare 52

Healthcare Government Manufacturing Finance 52

Metasource

JANUARY 5, 2022

New technology and BPO services help companies reduce costs across their entire organizations. From streamlining your mailroom to accurately and swiftly processing invoices , workflow automation software and BPO services are practical solutions for modern companies who need to combat rising costs.

Outsourcing 52

Outsourcing Service Labor Costs Business Process Outsourcing 52

Amzur

JUNE 19, 2024

A recent study by Google Cloud and Harvard Business Review Analytic Services found that organizations that adopt DevOps and cloud technologies are 24 times more likely to have high organizational performance, demonstrating strong IT and business outcomes. The benefits of this powerful combination are numerous: 1.

Collaborations 102

Collaborations Software Automation Efficiency 102

Amzur

SEPTEMBER 30, 2021

– Ajit Manjappara , VP – Product Engineering Services, Amzur Technologies. For example, removing support for an age-old application might create service disruptions. So, create a comprehensive transition plan in advance to eliminate customer service & experience disruptions. . Download Whitepaper.

Information Technology 98

Information Technology Out-Tasking Right-Sizing Flexibility 98

Zinnov

SEPTEMBER 20, 2023

Developers leverage its prowess for intricate coding tasks, while Customer Service departments benefit from the deployment of chatbots and sentiment analysis. Its transformative capabilities are felt across diverse sectors such as Healthcare, Finance, Art, Entertainment, and beyond.

Automation 52

Automation Finance Healthcare Research 52

Amzur

AUGUST 8, 2024

Downtime and service disruptions Unexpected downtimes and disruptions can take a toll on an organization’s performance, reputation, and productivity. Application compatibility is another significant challenge that can lead to unexpected service disruptions. Learn more about how to optimize your cloud spending in 2024.

Right-Sizing 102

Right-Sizing Cybersecurity Service Flexibility 102

Zinnov

JULY 8, 2022

From making mobility efficient, driving speed and efficiency, and performing complicated tasks, among others – Engineering has significantly transformed the Manufacturing, Hi-Tech, and Services-led verticals, over the last 2 centuries. DOWNLOAD THE WHITEPAPER. Why is Next-Gen Engineering Gaining Traction?

Engineering 52

Engineering Manufacturing Efficiency Sourcing 52

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. NGH provides general acute services for 700,000 in the UK’s Midlands region. GET THE WHITEPAPER. Why this global approach? Just imagine the social impact benefits.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Amzur

JULY 18, 2024

Example: A financial services firm can set a goal to reduce IT operational costs by 25% within the first year post-migration and establish KPIs to measure cost savings, system uptime, and user satisfaction. Cloud penetration testing ensures your cloud environment is secure enough to support innovative new applications and services.

Risk Management 111

Risk Management Risk Management Flexibility Cost Control 111

Sarah Holliman

DECEMBER 19, 2018

According to a whitepaper by The Hackett Group , many organizations struggle with creating a formal risk management system because they lack the resources and/or executive mandate to do so. Kearney, leading the marketing efforts for the A.T. Kearney Procurement & Analytic Solutions unit. She also spent five years at A.T.

Sourcing 100

Sourcing Risk Management Risk Management Advisory 100

Capgemini

APRIL 10, 2023

In our new whitepaper offer an introduction to planning strategic decisions for a sustainable transition, and provide top level worked examples of propulsion and battery choices, alongside some initial answers. The post Sustainable Mobility appeared first on Capgemini USA.

Engineering 52

Engineering Manufacturing Sourcing Design 52

Magellan Solutions

MAY 2, 2021

It serves as the first point of contact to introduce your service to others. So, it is critical to minimize your emails and only include necessary details like the information of your service. Therefore, they don’t want to spend too much time on the phone listening to your service. Whitepaper and eBook. Cold Calling List.

Sourcing 52

Sourcing Sales Marketing BPO 52

The Scalers

OCTOBER 12, 2021

It is to imagine as much of the service being created as possible being used by customers in digital form. Download whitepaper. Simply put, to go digital-first means approaching any new opportunity or strategy with the aim that the solution should be as digital as possible. The way of the future. Navigating the digital highway.

Engineering 84

Engineering Software Manufacturing Automation 84

Mattsen Kumar

JUNE 11, 2021

Customer service is a dominant component of a business; it directly affects revenue, brand reputation, customer lifetime value, and future growth prospects. With the changing trends and evolving customer expectation, offering relevant customer service is a prevalent challenge. Huge Delay in answering calls. Or a slow website.

Customer Service 52

Customer Service Service E-Commerce Customer Support 52

IBM Services

JANUARY 9, 2024

Struggling with the limitations of conventional approaches, you recognize the imperative to embrace IT-as-a-service to stay ahead, with the infusion of AI becoming the catalyst for change. relative to 2022, with the highest being in infrastructure-as-a-service (at 23%) followed by software-as-a-service (SaaS, at 8.4%) and IT services (at 3%).

Government 71

Government Flexibility Automation Research 71

Zinnov

MARCH 3, 2023

Pre-pandemic, half the gig workers were concentrated in two sectors – Retail Trade and Transportation, mostly app-based ride-hailing services and last-mile deliveries. The share of white and grey-collar gigs is rising steadily, with Banking, Insurance, and IT services being the key verticals driving this trend. Of the 7.7

Insurance 52

Insurance Cybersecurity Retail Banking 52

Zinnov

FEBRUARY 15, 2024

VIEW Whitepaper DOWNLOAD THE WHITEPAPER Please feel free to reach out to us at info@zinnov.com on how to drive software engineering productivity and distributed product development through Generative Al implementation.

Engineering 52

Engineering Software Out-Tasking Efficiency 52

Hyland

OCTOBER 11, 2022

> Read the whitepaper | The future of intelligent enterprise is AI-powered intelligent document processing (IDP). Financial services. Immigration services. What is intelligent document processing (IDP). Check out some of the many possible examples: Finance and accounting. Invoice processing. Bank statements. Collections.

Robotics Process Automation 98

Robotics Process Automation Automation Insurance Out-Tasking 98

3Pillar Global

APRIL 17, 2024

This fusion of LAMs and LLMs is set to redefine business models, enhance customer experiences, and introduce innovative products and services. The whitepaper foreshadows significantly improved UX of LLM performance on smartphones.

Robotics Process Automation 80

Robotics Process Automation Engineering Automation Research 80

Hyland

JUNE 23, 2022

An IDC whitepaper sponsored by Hyland, Navigating software solution delivery in a digitally transformed world* , cites IDC’s Worldwide Developer Forecast , which predicted the worldwide shortage of full-time developers would increase from 1.4 Customer service and support. million in 2021 to 4.0 million in 2025. IDC [link].

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98