ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. What is Impact Sourcing?

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

DECEMBER 26, 2024

Our deep expertise and tenacious research focused on software, technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Everest Group

JANUARY 24, 2024

Everest Group Global Events will provide information, guidance and networking opportunities to professionals with responsibilities for global shared services, sourcing, technology, vendor management and customer experience. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 182

Advisory Research Shared Services Sourcing 182

Intelligent Sourcing

AUGUST 4, 2022

Shared Services & Outsourcing Week Autumn is back September 20-23, 2022, at the Bellagio Hotel & Casino in Las Vegas. The post Shared Services & Outsourcing Week Autumn appeared first on Intelligent Sourcing. Experts […]. Experts […].

Shared Services 52

Shared Services Outsourcing Service Sourcing 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Intelligent Sourcing

AUGUST 8, 2022

In preparation for SSOW Autumn this September, SSON Digital sat down with Jim Hankins, the Executive Director of HR Shared Services at University of California, Davis, to discuss the upcoming event and the state of HR in Shared Services.

Shared Services 52

Shared Services Service Sourcing 52

Everest Group

SEPTEMBER 24, 2024

IST Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of dynamism to the fast-evolving global sourcing industry.

Marketing 130

Marketing Service Shared Services Sourcing 130

Everest Group

NOVEMBER 28, 2023

What are the opportunities for GBS organizations in 2024? Who should attend?

Global Business Services 147

Global Business Services BPO Shared Services Sourcing 147

Premier BPO

AUGUST 2, 2024

The Case for Premier BPO Premier BPO, for over two decades, ensured that our clients benefit from our award-winning approach , delivering customized digital transformation solutions across various services, from contact centers and back-office services to IT and digital marketing.

Outsourcing 244

Outsourcing Co-Sourcing BPO Global Outsourcing 244

Everest Group

NOVEMBER 16, 2022

Discover more about how to integrate sustainability and ESG initiatives into your organization in our upcoming webinar, Driving Larger-scale Adoption of Impact Sourcing from the Inside Out.

Sourcing 130

Sourcing Banking Global Business Services Out-Tasking 130

Chazey Partners

MAY 4, 2020

Chazey Partners, a global management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA), revealed key strategies and approaches to the next-generation shared services in higher education in a recent Higher Education Shared Services Digital Summit organized by SSON.

Shared Services 52

Shared Services Robotics Process Automation Global Management Consulting Service 52

Premier BPO

JUNE 7, 2024

The analysis helped create a co-sourcing solution that easily integrated with the client’s system through training and cultural sensitivity workshops to foster a cohesive team environment. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

MAY 30, 2024

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Advisory 130

Advisory Shared Services Research Sourcing 130

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Everest Group

SEPTEMBER 8, 2022

Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. What are some of the key steps service providers should take as they face the economic slowdown?

Marketing 130

Marketing Service Sourcing Shared Services 130

Everest Group

FEBRUARY 13, 2024

What capabilities will become crucial as part of evolution? Who should attend?

Global Business Services 130

Global Business Services Shared Services BPO Sourcing 130

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like? LIVE WEBINAR.

Impact Sourcing 130

Impact Sourcing Sourcing Government Global Business Services 130

Everest Group

DECEMBER 12, 2023

What are the key challenges and priorities and the outlook for global services in 2024? What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations? Which digital services and next-generation capabilities are expected to be in demand? Who should attend?

Shared Services 147

Shared Services Outsourcing Sourcing Marketing 147

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

ScaleHub

MAY 18, 2022

ScaleHub is excited to present the power of crowdsourcing at the Outsourcing & Shared Services Germany Forum on 8 June in Berlin. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets. Hope to see you there!

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

NOVEMBER 16, 2022

At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change. Global Chief Business Services Officer. SVP Shared Services. Principal, Sourcing Change. Rohitashwa Aggarwal. Vice President. Everest Group. Sam Barani.

Global Business Services 130

Global Business Services Shared Services Sourcing Research 130

Everest Group

OCTOBER 19, 2021

CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. What are the emerging talent models for successful IA programs? What are the areas, beyond delivery, where IA solutions are having the maximum impact? Who should attend? Michel Janssen. Chief Research Officer. Practice Director.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

APRIL 13, 2022

Global sourcing mangers. Buyers and providers of services. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services. The evolution of the delivery center location strategy. Expectations for 2022 and how to continue to prepare.

Service 130

Service Insurance Banking Sourcing 130

Everest Group

APRIL 21, 2022

Shared services and sourcing executives. How to adopt digitalization through a phased layering approach. Ways to enable business and IT collaboration. The content will be valuable for: CIOs, CTOs, CFOs. Strategy and innovation executives. Information technology leaders and managers. Business operations leaders and managers.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

JANUARY 24, 2024

During this event, our speakers will unveil the key issues that will determine the trajectory of the APAC global services market and share insights gathered from senior leaders across enterprises, shared services, and third-party providers in the APAC region.

Service 130

Service Shared Services Sourcing Marketing 130

Everest Group

JULY 30, 2024

Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. This drives maximum operational and financial performance and transformative experiences. For more information, visit [link]

Service 130

Service Offshoring Global Business Services Research 130

Everest Group

JANUARY 20, 2022

CEOs and CXOs BPS strategy leads BPS department leads GBS/shared service leaders Global sourcing mangers Vendor managers. Era | Blog Business Process Services (BPS) 4.0: What do enterprises need to do internally to tap maximum value potential from next-generation BPS models? Who should attend? Michel Janssen.

Research 130

Research Shared Services Sourcing Service 130

Everest Group

JULY 20, 2022

Principal, Sourcing Change. Shared Services & Outsourcing Network. What is ophidiophobia, and which of the presenters have it? Jimit Arora. Everest Group. Deborah Kops. Executive Advisor, Everest Group. Barbara Hodge. Global Online Editor. Suzanne Leopoldi-Nichols. Chief GBS Officer. WPP, formerly with UPS.

Global Business Services 130

Global Business Services Shared Services Outsourcing Sourcing 130

Everest Group

JULY 26, 2024

However, as scope increases, technology advances, and the level of partnership with the business changes, managing and governing hybrid models must evolve, ensuring that the right work is delivered by the right source in the right location, and that as conditions change, the model can flex to deliver to new business exigencies.

Management 147

Management Right-Sizing Global Business Services Government 147

Everest Group

SEPTEMBER 21, 2021

What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders. Who should attend? Vice President. Shirley Hung. Vice President. Michel Janssen.

Outsourcing 130

Outsourcing Government BPO Global Business Services 130

Everest Group

JUNE 18, 2024

” The agenda will help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

MARCH 12, 2024

Attendees will gather valuable insights to shape a forward-looking strategy for their global services delivery and learn successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

Service 147

Service Sourcing Outsourcing Marketing 147

Everest Group

JANUARY 27, 2022

Leveraging his extensive experience identifying and understanding emerging trends, Michel helps organizations to maximize their global services efforts. Michel is particularly noted for his ability to posit clever and challenging ideas based on his fact-based insights from across business and IT processes, sourcing models, and industries.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 130

Analytics Marketing Shared Services Outsourcing 130