Magellan Solutions

MARCH 27, 2023

Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. As stated in the 2019 ISG Momentum® Market Trends & Insights Geography Report , more than 90% of the top 2000 global corporations have arrangements for IT outsourcing in 2019.

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Magellan Solutions

AUGUST 8, 2021

Additionally, they dictate how much money you can actually save by getting a BPO partner. . We have broken down below the internal factors that can help you save precious resources: Factors (KPIs). Society for Human Resource Management states that the average cost to hire an employee is $4,129, with around 42 days to fill a position.

Call Center 52

Call Center Service Outsourcing Labor Costs 52

Magellan Solutions

MARCH 27, 2023

Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. As stated in the 2019 ISG Momentum® Market Trends & Insights Geography Report , more than 90% of the top 2000 global corporations have arrangements for IT outsourcing in 2019.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

JANUARY 31, 2021

This means they have the proper tools and human resources. In the Philippines, an LPO or any BPO company must follow the Data Privacy Act of 2012. In India, the Information Technology Act, 2000 must be observed at all times. This is also updated and maintained. An LPO Agency must have facilities, tools, and equipment.

Outsourcing 40

Outsourcing Legal Services Offshoring Research 40

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers.

Banking 45

Banking BPO E-Commerce Call Center 45

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers.

Banking 40

Banking BPO E-Commerce Call Center 40