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Custom Application Development Services for Mid-market Enterprises PEAK Matrix® Assessment

Everest Group

As small and medium-sized enterprisesparticularly those with annual revenues below US$5 billionaccelerate their digital transformation journeys, custom application development is becoming increasingly essential in helping them remain agile, competitive, and responsive to evolving market demands. Unlike off-the-shelf or low-code solutions, custom application development enables mid-market enterprises to build scalable, secure, and tailored applications that address specific operational needs, ind

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The McKinsey Crossword: Same Difference | No. 226

McKinsey & Company

Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if youre looking for a quick win.

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Points to Heaven

The Global Small Business Blog

2025 Laurel J. Delaney. All rights reserved. "The church is not the way to heaven; the church is the sign that points to heaven.

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What’s New in ServiceNow Yokohama Upcoming Release?

V-Soft Consulting

ServiceNow Yokohama is loaded with exciting new features in its upcoming release. Read our blog for the best practices to upgrade to the Yokohama release.

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Future-Proof Your Talent Pipeline

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

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Tech Hiring in 2025 – Skills That Are in High Demand

Serigor Inc

Discover the top in-demand tech skills of 2025 and learn how Serigor helps businesses navigate tech hiring in 2025 with expert IT staffing solutions.

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Hire dedicated Python developers: Top locations and best strategy

The Scalers

Despite many developers knowing how to build and design software with Python, finding the right specialists has become a daunting task for business and tech leaders. Its not (always) a matter of the number of available Python talent per se, but rather the lack of engineers with the level of expertise, commitment, and problem-solving abilities needed to drive business growth.

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Breaking the standstill: How social mobility can boost Europe’s economy

McKinsey & Company

Europe is a leader in social mobility, but progress has stalled. Businesses that act can gain significant performance benefits while helping close the skills gap and boost productivity.

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Elevate Your IT Help Desk Skills: Harnessing Personality Styles for Better Results

Global Help Desk Services

If you manage an IT help desk team, you already know technical skills and process adherence are only part of the puzzle. Even with rock-solid workflows and perfectly crafted scripts, you probably still see friction, miscommunication, or inconsistent performance across your team. Thats because your agents arent robots theyre people with unique personalities, communication preferences, and stress triggers.

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ServiceNow Virtual Agent: How it Works, Benefits, and Use Cases

V-Soft Consulting

Would you make your customers wait for a response to their query? Longer waiting times affect customer satisfaction, loyalty, and overall experience. Therefore, todays businesses are relying on automation to provide faster, better, and more efficient support experiences.

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How to Split Data with Newline Characters into Separate Rows in Excel Using Power Query

Perficient Digital Transformation

When working with datasets in Excel, you might encounter situations where multiple values are stored in a single cell, separated by a newline character (added using Alt + Enter). This can make data analysis challenging. In this blog, we’ll walk you through how to split such data into separate rows using Power Query, a powerful tool within Excel for data transformation.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Trust and Safety Services PEAK Matrix® Assessment

Everest Group

The Trust and Safety (T&S) industry experienced significant shifts last year. These shifts were due to a sharp rise in egregious content volumes, particularly during elections, new regulations requiring nuanced compliance strategies, and increased enterprise generative AI adoption. As a result, enterprise demand for specialized content moderation, data annotation and labeling, AI safety services, and other value-added solutions increased, but the demand for traditional moderation services ma

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Author Talks: Face your fear of public speaking

McKinsey & Company

Are you tired of public speaking stumbles? From tech troubles to memory blanks, common pitfalls can derail even the best speech. Learn how to deliver confident, top-notch presentationswithout the ums and ahs.

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Understanding Software Development

WebCreek

One of the most powerful assets of having a team is the ability to leverage specialized expertise in key areas, including software development. The good news is that you dont need to be a technical expert to understand the power software development has on businesses and overall competitive advantage. In todays digital landscape, its more […].

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5 Current Trends in Temporary Staffing You Should Know

V-Soft Consulting

Struggling to source your IT projects? Temporary staffing services help you access top talent quickly. Explore 5 temporary IT staffing trends for 2025.

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Revolutionizing Hiring: Remote-Insourcing That Slashes Turnover & Training Costs!

What is Remote-Insourcing? Sounds like an oxymoron, right? Not anymore. Remote-Insourcing isn’t outsourcing—it’s a revolutionary staffing model that lets our clients fill key entry-level positions with top-tier, loyal, long-term talent, integrated seamlessly into their businesses—just like local employees but without the turnover or W2 HR hassles. With under 3% unwanted attrition, you train once and keep the same team for years.

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15 creators from the world of work you should follow

Airswift

If you want to stay ahead in a rapidly evolving workplace, learning from the voices shaping the world of work is one of the best solutions. Whether early in your career, leading a team, or steering an organisation, these 15 creators offer insights to help you work smarter, lead better, and grow stronger.

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Risk Watch 2025 – Preparing for Business and Operational Uncertainties – Heatmap | Market Insights™

Everest Group

Risk Watch 2025: Preparing for Business and Operational Uncertainties. It interprets developments and trends related to global service locations.

Marketing 130
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Unlocking profitable B2B growth through gen AI

McKinsey & Company

Gen AI can enhance profitable B2B sales growth. Seven use cases show how B2B leaders can maximize benefits and drive sustainable impact with a tailored gen AI strategy.

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Services Division: Strengthening Core Capabilities

Wirtek

With over two decades of delivering reliable IT services from Romania, Wirtek has continuously evolved to align with market trends and client expectations ensuring stability, innovation, and tailored digital solutions for each client.

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No Excuses: The Definitive Guide to Managing a Remote Team

Unlock the full potential of your remote team with Hubstaff’s Definitive Guide to Managing a Remote Team. Learn actionable strategies to build, lead, and optimize a high-performing distributed workforce. In it, you’ll learn: Proven strategies for hiring top remote talent and building a cohesive team Best practices for overcoming common remote work challenges, including communication and time management How to foster accountability and productivity with effective systems and tools Techniques for

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Singapore – Parental and Shared Parental Leave Change

Mercans

The prime minister of Singapore announced several planned legislative changes to family leave entitlements during the 2024 National Day Rally. The changes will introduce increased parental and shared parental leave entitlements under the Children Development Co-Savings Act (CDCA). The changes will be phased in two phases, with Phase 1 commencing on 1 April 2025 and Phase 2 on 1 April 2026.

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Permanent recruitment vs contract staffing: Find the right fit for your business

Airswift

Hiring the right talent is a critical decision that can impact your companys success. But when it comes to professional search and contract staffing, how do you determine which model best suits your hiring needs?

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Recalculate Your Financials to See Where the New Global Realities Lie

The Global Small Business Blog

iStock/Leonardo Penuela Bernal Technically speaking, should the U.S. dollar be strong or weak relative to other currencies? It depends whose point of view you take. The fact that whatever position someone takes has pros and cons reveals the complexity of their positions. Fast forward, not know which way the dollar will move, it will probably be prudent for U.S. companies to find U.S. sources for their supply chains, if feasible, or at least lessen dependence on foreign goods and services.

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Economic conditions outlook, March 2025

McKinsey & Company

Uncertainty about geopolitics and trade now loom equally large as perceived economic disruptions, and surveyed executives express more caution about future conditions and company performance.

Finance 72
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Case Study: How Adding an Internship Program Takes Nearshoring to The Next Level

Learn how a publically traded US fintech company elevated its nearshore strategy. By working with a strategic staffing partner in Mexico, they developed targeted internship programs at multiple universities.

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Solutions Division: Scalable Platform Innovation

Wirtek

In line with Wirteks renewed strategic direction, the Solutions division represents a shift in our business model. Designed to complement the Services Division, this new structure brings scalable platforms and products into focus delivering recurring revenue streams and enhanced client outcomes.

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Why Ignoring Legacy URLs Can Cost You: A QC’s Role in SEO-Safe System Upgrades

Groove Technology

By Mari Test Engineer at Groove Technology When most people think of software testing, they imagine finding bugs, checking UI alignment, or ensuring things dont crash. But in my experience, there are moments where QC plays a much more strategic roleespecially when it comes to system upgrades that affect the user experience and business performance behind the scenes.

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Today’s FCC: Trends to Watch, Smarter Tech, and Tactics That Matter

Everest Group

Register On LinkedIn In the high-stakes world of financial services, the fight against financial crime is like a Formula 1 race fast, complex, and constantly evolving. Banks , fintechs , asset managers , payment processors , insurance companies , and brokerage firms are all competing for pole position in compliance , customer trust , and operational efficiency while navigating threats like money laundering , fraud , terrorist financing , and sanctions violations.

Banking 130
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Connect, Learn, Have Fun and Export!

The Global Small Business Blog

2025 Women Entrepreneurs Grow Global. All rights reserved. Join wegg's next wegginar with award-winning exporter Joan Laureano, President of Nosotras Boutique Fashion Group tomorrow, Wednesday, April 2nd at 11 AM CT. Free of charge thanks to wegg's sponsors. To learn more and to register, visit: My 10 Biggest Lessons in Exporting.

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10 HR Metrics for 2025: HR Data Toolkit

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

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Building resilience for global leadership: The path forward for India’s chemicals industry

McKinsey & Company

An outperformer despite global uncertainties and change, Indias chemicals industry could rise above headwinds and sustain performance by pursuing resilience and growth.

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Redial BPO in ShopTalk 2025

Redial

Redial BPO is excited to announce its participation in ShopTalk 2025 , one of the most anticipated events in the retail and customer experience sectors. This annual conference brings together industry leaders, innovators, and professionals to discuss the latest trends, technologies, and strategies shaping the future of retail. As a company dedicated to enhancing customer experiences through Business Process Outsourcing (BPO), Redial BPO is eager to engage with fellow attendees and share insights

BPO 130
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n8n Switch – Unlock Smarter Automation in 2025

Groove Technology

Automation drives efficiency, and n8n stands tall among tools that make it accessible. At the heart of its power lies the n8n switch nodea feature that brings intelligence and flexibility to your workflows. Whether youre sorting data, managing decisions, or streamlining complex tasks, the n8n switch transforms how you automate. In this guide, well explore the n8n switch, its benefits, top use cases, and advanced applicationsall tailored for 2025.

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Are Indian GCCs on Thin Ice? Lessons from Technicolor India’s Fall

Everest Group

Technicolors exit from India was not a reflection of local performance but rather part of a broader global restructuring triggered by external market forces. Rohitashwa Aggarwal , partner at Everest Group, pointed to an analysis of over 800 finance shared services, which revealed that more than 60% of organisations had not delivered on process standardisation, with even worse results for technology anddata integration.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!