Magellan Solutions

MARCH 27, 2023

Around US$700 billion was spent by corporations on outsourcing in total in 2022.In In 2023, spending on IT outsourcing is projected to increase by 22% to US$519 billion. Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. With nearly 1.44

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Magellan Solutions

MARCH 27, 2023

Around US$700 billion was spent by corporations on outsourcing in total in 2022.In In 2023, spending on IT outsourcing is projected to increase by 22% to US$519 billion. Spending on business process outsourcing (BPO) is anticipated to reach US$212 billion in 2023, up by 19% from 2019. With nearly 1.44

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

AUGUST 31, 2022

We’ll also go through the top ten causes of these outsourcing failures and how to prevent them. . WHY DO COMPANIES OUTSOURCE THEIR BUSINESS? Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . Source: Magellan Solutions. CASE STUDY .

Outsourcing 75

Outsourcing Banking Offshoring Out-Tasking 75

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers. Field is required! Field is required! Field is required!

Banking 45

Banking BPO E-Commerce Call Center 45

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers. Field is required! Field is required! Field is required!

Banking 40

Banking BPO E-Commerce Call Center 40