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The diversity extends beyond industries alone and also encompasses the types of services being delivered to clients from these centers across the globe.
Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and SharedServices for their global home improvement business. 1 Retail GCC Destination?
Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and SharedServices 2019-2023 Report. Less than three-fifths of the G2000 companies have a contract for business process outsourcing, making it less widely used than IT services.
Often these distinct areas will prioritize their own work and they leave the difficult enterprise prioritization decisions up to sharedservices like digital. The business and sharedservices like Digital should come prepared with their best ideas. At the team level, they’re not “outcomes obsessed”.
Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and SharedServices 2019-2023 Report. Less than three-fifths of the G2000 companies have a contract for business process outsourcing, making it less widely used than IT services.
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