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Forrester Report: Customer Experience Plummets to All-Time Low Is Your Business at Risk?

Premier BPO

Premier BPO’s analysis of Forrester’s 2024 US CX Index has garnered valuable insights that executives can leverage to transform their brand’s CX and tread the path leading to sustainable growth. Don’t settle for average – experience the difference Premier BPO can make through the AI-led transformation to your CX. References 1.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Premier BPO was a sponsor at the event and showcased at booth #108. About Premier BPO seeks to be a seamless extension of its client’s business processes. Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003.

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ABCs of Insurance Accounting Outsourcing You Must Be Aware

Magellan Solutions

Insurance Accounting Outsourcing can be advantageous for your agency if you are aware of its ABCs. Insurance accounting outsourcing provides flexibility to insurance agencies of any size. A proven business strategy with a steady market growth since 2003. . A proven business strategy with a steady market growth since 2003. .

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BPO, Export Earnings Driving Philippines to $1 Trillion Economy by 2030

SourceFit

IHS chief economist for Asia-Pacific Rajiv Biswas predicts that the Philippines can become a $695-billion economy by 2025 and a $1-trillion economy by 2030, riding on a growing IT-BPO (information technology and business process outsourcing) sector and strong OFW remittances. The current account has been in surplus status since 2003.

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The Future of Health Care

Anexa

Medicare Advantage companies (which lets seniors choose benefits through private insurance companies) have grown exponentially since the Medicare Modernization Act was passed in 2003 and have seen enrollment explode. An accredited BPO outsourcing company like award-winning Anexa can support this kind of evolution.

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From Home Office to Industry Leader: Magellan Solutions’ Evolution and Leadership Journey

Magellan Solutions

In the early 2000s, call centers were booming, and Etelecare was creating waves in the BPO industry. Frederick thought, “How about a BPO business focusing on the economy’s unsung heroes: small and medium-sized businesses (SMEs)? In 2003, the company’s first campaign focused on 411 directory assistance.

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The Road To Pioneering 2 Decades Of Philippines Call Center Outsourcing

Magellan Solutions

In the 1980s , they began to outsource legal services and other accounting and finance operations as well. . By 2003 , call center outsourcing philippines and worldwide bpo companies consisted of 5,320 call centre operations. . We are considered more of a generalist BPO company for SMEs. Agent (3-5 years exp.).