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Building the Right Business Model and Capabilities with Effective Database Management

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An annual survey of business leaders on new business building found that approximately 40 percent expect to create data, analytics, and AI-based businesses in the next five years. Data-driven organizations outperform competitors, not simply because they use analytics but because they integrate data insights into every strategic move.

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The Role of Database Management in Becoming a Data-Driven Organization

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The strong foundation also allows the organization to experiment with new technologies and data-driven initiatives, such as machine learning and AI, by providing a reliable infrastructure supporting these advanced analytics and applications. Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach.

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Overcoming Gen AI Challenges: The Power of Tech-Enabled Outsourcing

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How Tech-Enabled Outsourcing Helps to Overcome Barriers to Gen AI Adoption Since 2003, Premier BPO has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

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4 This, along with optimum workforce management and workflow optimization through AI-driven analytics, streamlines data for better decision-making and reduces manual intervention, leading to faster turnaround times and optimum resource allocation for increased savings.

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Paving the Path to Data-Driven Success: Essential Steps for Transformation

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According to McKinsey’s Global Data Transformation Survey, data governance was one of the three reasons that led firms to “eliminate millions in costs from their data ecosystems and enable digital and analytics use cases” 3 Outsourcing data management assists organizations in building an infrastructure without undue strain on resources.

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The Bot Backlash: How Misguided Chatbot Implementation is Ruining Your Customer Experience

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Companies can improve the process by ensuring transcripts and summaries of chat history are provided to human agents ,” says Evgeny Kagan, assistant professor of operations management and business analytics at Johns Hopkins University. 3 The designed solution must include better human touchpoints to deliver improved interactions.

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Unlocking Success: The Importance of Being a Data-Driven Organization

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1 The Myth of Modern Data-Driven Organizations The common misconception among companies aspiring to join the fold of data-driven organizations is that as they have started using analytics to decipher data, they have a data management ecosystem to drive insights and value for the organization.