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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

Merely considering the ever-expanding IT industry : The IT Global Outsourcing market segment is projected to reach a revenue of $359,462.8m Deloitte ’s Global Outsourcing Survey 2020 highlights cost reduction as a top factor for businesses that outsource, especially due to the global recession.

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Boosting Customer Experience (CX): Why Nearshoring is the New Frontier

Premier BPO

The Results The solutions led to significant improvements in customer experience and operational efficiency as staff reduction by 30% brought in savings of approximately $180k annually. After-call work time halved, improving hold times and contact center efficiency.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

To cap it all off, they’re executing all their work using these five effective steps: Grasp of the global outsourcing business . Learn legal and business framework of outsourcing. Specialized knowledge and experience of the outsourcing industry . Why You Might Want to Outsource with Them? Outsource-Philippines.