Premier BPO

JUNE 28, 2024

CX leaders believe investing heavily in AI across virtually every stage of the customer journey should improve the CX, with 65% of CX leaders saying that traditional customer service methods are outdated compared to the efficiency of AI and bots. 2 Unfortunately, results so far have failed to validate this belief.

Customer Service 246

Customer Service BPO Service Co-Sourcing 246

Premier BPO

OCTOBER 23, 2024

ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization. By implementing these strategies, organizations can build reliable ETL processes that enhance data quality, enable timely decision-making, and improve operational efficiency.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

MARCH 29, 2023

Event Theme and Topics: Topics under discussion focused on the latest trends and best practices for shared services, including digital transformation, automation, and data analytics with the concept of centralizing support functions to increase efficiency and reduce costs.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Magellan Solutions

MAY 21, 2019

A multinational BPO and a US-based company, meanwhile, started to open their Philippine branches in 2001 and 2003, respectively. Reduce costs/ save money. First thing is the reduction of costs. Cost effective services are offered all around the Philippines. It has generated jobs and increased the country’s GDP.

Business Process Outsourcing 45

Business Process Outsourcing BPO Call Center Outsourcing 45

Magellan Solutions

JULY 5, 2021

Established in 2010, they were able to provide quality solutions for their clients through efficient recruitment of skilled professionals. Scale faster with efficiency. Reduce operating costs. EFFICIENCY – we work within constraints which displays the high-degree of skill within the given amount of time.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Premier BPO

OCTOBER 23, 2024

ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization. By implementing these strategies, organizations can build reliable ETL processes that enhance data quality, enable timely decision-making, and improve operational efficiency.

BPO 245

BPO Co-Sourcing Streamline Operations Government 245

Capgemini

NOVEMBER 18, 2024

For example, a keynote presentation showcased a generative AI platform that’s been scaled up, boosting efficiency by 10-20% for its 15,000 users. This method not only enhances AI efficiency but also addresses the unique challenges of life sciences research. This year, it was all about real-world applications and measurable impacts.

Pharmaceuticals 52

Pharmaceuticals Research Reduced Costs Efficiency 52