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Paving the Path to Data-Driven Success: Essential Steps for Transformation

Premier BPO

Since 2003, Premier BPO has delivered exceptional client value through its  award-winning approach. The next installment in the data-driven success series will delve into the critical role of effective database management in supporting a data-driven organization.

BPO 244
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The Bot Backlash: How Misguided Chatbot Implementation is Ruining Your Customer Experience

Premier BPO

User-Centered Design Principles Chatbots lack a flexible, interactive design that hinders their ability to handle multiple queries and multitask. 3 Only leveraging a more flexible and interactive design would improve ease of use and overall consumer satisfaction. This becomes a source of great dissatisfaction for consumers.

BPO 242
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Offshore Staff Augmentation: Your Guide to Solve Talent Shortages

Premier BPO

Why Offshore Co-Sourcing is the Smartest Move for Modern Businesses Agility on Demand: Scale with Ease One key benefit of offshore staff augmentation is its flexibility. Since 2003, Premier has delivered exceptional client value, consistently exceeding industry benchmarks with an 85% client CSAT and an NPS score 20% higher than average.

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Paving the Path to Data-Driven Success: Essential Steps for Transformation

Premier BPO

Since 2003, Premier has delivered exceptional client value through its award-winning approach. The next installment in the data-driven success series will delve into the critical role of effective database management in supporting a data-driven organization.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Premier BPO has invested in security and compliance processes including obtaining PCI certification and has been serving clients since 2003. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

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The history of Kubernetes

IBM Services

Developed between 2003 and 2004, the Borg system is named after a group of Star Trek aliens—the Borg—cybernetic organisms who function by sharing a hive mind (collective consciousness) called “The Collective.” This led to the creation of Borg, the first unified container management system.

Sourcing 106
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Kofax: Accelerating the Journey from ‘Capture’ to ‘Hyper Intelligent Automation’

Zinnov

an automated text classification and extraction developer in 2003. Kofax also partnered with ABBYY in 2003 to strengthen its OCR capabilities. Then, the UK-based DICOM Group purchased Kofax in 1999, in a USD 75 Mn cash deal, which was followed by the acquisition of Mohomine Inc., and DICOM Group were merged to form Kofax Inc.