31 West

JUNE 24, 2018

IMPORTANCE OF CUSTOMER SERVICE. Have you ever asked yourself – What is the importance of customer service? Below, we’ll discuss why customer service is important and why great service must run through all parts of your company. Increases Customer Loyalty. Reduces Customer Churn.

Customer Service 130

Customer Service Service Out-Tasking Research 130

Groove Technology

OCTOBER 31, 2021

We look at customer support, pricing, ease of use, design and flexibility, selling features – basically everything a person intends to launch an eCommerce store wants to know. BigCommerce was founded in 2009 and has over 600 employees with headquarters in Austin, Texas by Australian Eddie Machaalani and Mitchell Harper.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

31 West

AUGUST 23, 2022

Due to poor practices and subpar customer service, about $62 billion is lost by companies with help desks in the US every year. Help desk support services can easily be outsourced yet, a CEO must know full well that the IT help desk best practices can’t be ignored at any rate. Fee for service. Approval process.

Out-Tasking 130

Out-Tasking Analytics Customer Service Software 130

NoonDalton

DECEMBER 13, 2021

Our customer base has evolved over the last few years too; we’re seeing a whole new range of companies that need our outsourcing services. . We don’t believe it works, so we don’t peddle a standardized, one-tier service. Back office administrative support to handle filling, paperwork, and data capturing. . Underwriting.

E-Commerce 97

E-Commerce Out-Tasking Outsourcing Administrative 97

NoonDalton

DECEMBER 29, 2021

According to a 2009 study conducted by authors from BCG and WHU-Otto Beisheim School of Management on 80 international software teams, well-managed dispersed teams can beat those that share office space. One excellent method is to employ a shared file service, which allows vital information to be kept in a central area for everybody to see.

Out-Tasking 98

Out-Tasking BPO Collaborations Insurance 98

inDinero

AUGUST 17, 2022

Here at inDinero, we provide top-tier bookkeeping, accounting, and financial advising services to help our clients grow their businesses. Founded in 2009, we are a Walnut, California-based full-service finance partner that allows businesses to focus on their operations while we handle their day-to-day accounting needs.

Accounting 52

Accounting Finance Customer Support Research 52

Magellan Solutions

JUNE 15, 2021

In searching for outsource customer service solutions , you must consider how long an agent stays in the company. Outsource customer service solutions offer a wide range of benefits to any SMEs. Is it about the least expensive service? Or the number of services they can offer?

Customer Service 52

Customer Service BPO Outsourcing Call Center 52