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A look into the BPO & nearshore industry in times of global financial concern 

Redial

But even though we are facing times of uncertainty, for reasons that I will mention later, Business Process Outsourcing stands as one of the main alternatives for those companies that seek to stay in business. Despite the difficulties, government actions regarding the management and distribution of services are debated.

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The Manifest Hails MattsenKumar LLC as India’s Most Recommended Call Center Agency

Mattsen Kumar

Eleven years in the industry, three global locations, more than 2,000 employees, and countless services, MattsenKumar LLC has distinguished itself against its competitors by its rapid growth. We can still recall the excitement we had when we celebrated our first year in the business. We are delighted to receive this recognition”.

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On Track for Industry Road Map 2016: IT BPO Earns $11 B in 2011

SourceFit

The Philippines’ Information Technology and Business Process Outsourcing (IT-BPO) sector earned $11 billion in revenues in 2011 and is set to hit targets projected in the sector’s Road Map 2016, according to Business Processing Association of the Philippines (BPAP) President and Chief Executive Officer Benedict Hernandez.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. However, even the promising outsourcing destination faces business downfalls.

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Manila is 3rd Top BPO Destination in the World

SourceFit

Manila, the Philippines’ capital, is the third leading business process outsourcing (BPO) destination in the world, according to Tholons Inc. The advisory firm recently released its list of 2013 Top 100 Outsourcing Destinations which had India’s Bangalore and Mumbai at first and second place.

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PH to Boost FDI to more than $10 Billion Annually

SourceFit

With a goal of $10 billion annually in Foreign Direct Investment the Philippines is working to in increase investment from abroad, particularly in shipyards, factories, and call centers or the voice services sub sector of the business process outsourcing (BPO) industry. . percent in Q1.

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Animation, Engineering Design to Contribute to Ph BPO Growth

SourceFit

The development and expansion of non-voice services such as engineering design and animation will be among the major drivers for the growth of the IT-BPO (Information Technology-Business Process Outsourcing) industry in the Philippines. Reference: – [link].