Magellan Solutions

MAY 6, 2024

This article will help you understand the different ways you can outsource tasks. Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing. This method lets you hand off specific business tasks to an outside company so you can keep doing what you do best.

Outsourcing 97

Outsourcing Offshoring Nearshoring BPO 97

Magellan Solutions

FEBRUARY 14, 2024

With rising costs and complex regulations overwhelming healthcare providers, partnering with overseas business process outsourcing (BPO) companies has become a strategic necessity. The partnership enabled the hospital to focus on core medical services while benefiting from Sutherland’s healthcare BPO experience.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Designveloper

DECEMBER 13, 2021

In 2011, PowerGate Software was founded in Ha Noi, Vietnam by a top-notch expert team from various backgrounds. Each of them is specifically designed to fit the unique demands of customers and elaborates assigned tasks for stakeholders. This requires thorough research to find out which one can become your long-term partner.

E-Commerce 97

E-Commerce Healthcare Software Outsourcing 97

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 In most cases, they outsource contact center services , software development , and other back office tasks. Citi’s operations in the country — within the firm’s operations and under the BPO setup — can be attributed to the Philippines’ “sound macroeconomic fundamentals and skilled workforce.”.

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

MAY 3, 2022

Back in 2011, Vodafone had moved two of its call center operations to Egypt and India. Wells Fargo, the fourth-largest bank in the world, already had its operations in the Philippines since 2011. Aside from Transurban, there are several other Australian companies that outsource jobs to BPO companies. . Wells Fargo & Co.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

APRIL 16, 2020

Citi’s operations in the Philippines — within the firm’s operations and under the BPO setup — is attributed to the country’s “sound macroeconomic fundamentals and skilled workforce.”. Wyndham Destinations Asia Pacific, for one, has a staff leasing arrangement with a Philippine BPO company. different countries.

Outsourcing 82

Outsourcing Offshoring Sales Manufacturing 82