Magellan Solutions

MAY 6, 2024

This article will help you understand the different ways you can outsource tasks. Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing. This method lets you hand off specific business tasks to an outside company so you can keep doing what you do best.

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Magellan Solutions

JULY 22, 2021

Why do many hospitals and clinics prefer the Philippines to outsource medical billing tasks? But unlike other BPO functions, any outsourced medical-related tasks require special qualifications. For example, around 200,000 of Filipino registered nurses are currently working in non-hospital jobs like the BPO sector.

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Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

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Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 In most cases, they outsource contact center services , software development , and other back office tasks. Citi’s operations in the country — within the firm’s operations and under the BPO setup — can be attributed to the Philippines’ “sound macroeconomic fundamentals and skilled workforce.”.

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Magellan Solutions

OCTOBER 1, 2020

The future of the business process outsourcing (BPO) industry in the Philippines remains promising. While the workforce of other industries is slowly dwindling, the Philippine BPO industry appears to be stable enough amidst the economic downturn. In fact, its IT-BPO is projected to continue a robust growth through 2022. .

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Magellan Solutions

AUGUST 31, 2022

Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . However, after four years, IBM had only finished 12% of the task. The banking system and payment processing of RBS were impacted by an erroneous software update in 2012. Source: Magellan Solutions. CASE STUDY.

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Magellan Solutions

AUGUST 11, 2022

Business process outsourcing (BPO) is now the trend to managing a successful company. Outsourcing is a business strategy that involves recruiting an individual or staff to carry out duties, provide services, or manage operations that would otherwise be handled by corporate workers in order to cut costs and improve efficiency.

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