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Why Automation May Not Mean Workforce Reductions

Forrester Digital Transformation

But lessons drawn from Forrester’s 2015 forecast, Death Of A (B2B) Salesman, raise doubts on that theory. Tech leaders and business executives invest in process automation technologies because they expect that productivity gains will translate into cost savings through reduction in employees.

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A Great Resource for the Illinois Global Business and Entrepreneurship Ecosystem

The Global Small Business Blog

He has supported and been involved in the Forum since its launch in 2015. Richard will be giving a few words at the 7th Annual Global Small Business Forum hosted virtually on Friday, October 21, 2022 (and supported by lead sponsor Associated Bank ). Registration is OPEN.

Banking 246
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Infographic: The McKinsey Biotech Innovation Index

McKinsey & Company

Its overall score on the Biotech Innovation Index improved by 20 percent in 2015–17 and 2018–20. Europe may be catching up with the United States in biotech innovation and funding.

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How Does B2B CX Quality Impact Loyalty? — A Forrester B2B Summit 2022 Session Preview

Forrester Digital Transformation

Since 2015, client brands have used our CX Index scores to track how their […]. Forrester’s Customer Experience Index (CX Index™) captures data about customers’ perceptions of the quality of their experiences for more than 500 consumer brands. We use statistical algorithms (e.g.,

Research 130
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The Super Bowl Makes A Comeback In 2022

Forrester Digital Transformation

Last year’s viewership originally reported at 92,000,000 was the smallest Super Bowl audience since 2007 — an audience that has dropped steadily since 2015 when a record 114,000,000 Americans tuned in. The Super Bowl Fizzles The Super Bowl is due for a come-back as the luster of The Big Game has waned over time. More […].

Marketing 130
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New Forrester Data Shows Wide Disparities In US Federal Customer Experience (CX) Quality Despite Overall Gains

Forrester Digital Transformation

To help understand the state of the federal CX, Forrester has published a US Federal CX Index (CX IndexTM) report since 2015. Average Federal CX Ekes Out A New High, Still Trailing The Private Sector It’s a new White House priority to provide “excellent, equitable, and secure federal services and customer experience.”

Service 130
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What is the global stocktake?

McKinsey & Company

The global stocktake is an assessment of progress made toward mitigating global warming since the Paris Agreement in 2015. The results from the first-ever global stocktake will be discussed at COP28.

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