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Why Automation May Not Mean Workforce Reductions

Forrester Digital Transformation

But lessons drawn from Forrester’s 2015 forecast, Death Of A (B2B) Salesman, raise doubts on that theory. Tech leaders and business executives invest in process automation technologies because they expect that productivity gains will translate into cost savings through reduction in employees.

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Outcome-Based Outsourcing Solutions to Rise in 2015

SourceFit

2015 will be the year of outcome-based outsourcing solutions and other emerging market drivers, according to advisory firm Pace Harmon. Related Sourcefit Posts: – Telesales and Customer Service Outsourcing Trends in 2015. – Web Design, Web Development & Graphics Design Outsourcing: 2015 Trends.

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A Great Resource for the Illinois Global Business and Entrepreneurship Ecosystem

The Global Small Business Blog

He has supported and been involved in the Forum since its launch in 2015. Richard will be giving a few words at the 7th Annual Global Small Business Forum hosted virtually on Friday, October 21, 2022 (and supported by lead sponsor Associated Bank ). Registration is OPEN.

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Philippine Infrastructure & Economy Expected to Grow in 2015

SourceFit

percent in 2015, faster than 2014’s 6.1 According to ICAEW’s report, the conservative estimate for 2015 was due to persistent infrastructure problems and blackouts that may threaten the country’s strong growth rate. GET MORE Philippines BPO 2015 News. percent growth. The Philippines posted a 6.1

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Outsourcing in the Philippines on Track to Meet 2015 Targets

SourceFit

Outsourcing in the Philippines is on track to meet revenue and employment goals for 2015, according to an industry leader. This figure is a P200 million increase from 2015’s budget. GET MORE Philippine BPO 2015 News. The post Outsourcing in the Philippines on Track to Meet 2015 Targets appeared first on.

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How Does B2B CX Quality Impact Loyalty? — A Forrester B2B Summit 2022 Session Preview

Forrester Digital Transformation

Since 2015, client brands have used our CX Index scores to track how their […]. Forrester’s Customer Experience Index (CX Index™) captures data about customers’ perceptions of the quality of their experiences for more than 500 consumer brands. We use statistical algorithms (e.g.,

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The Super Bowl Makes A Comeback In 2022

Forrester Digital Transformation

Last year’s viewership originally reported at 92,000,000 was the smallest Super Bowl audience since 2007 — an audience that has dropped steadily since 2015 when a record 114,000,000 Americans tuned in. The Super Bowl Fizzles The Super Bowl is due for a come-back as the luster of The Big Game has waned over time. More […].

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