Remove 2016 Remove Business Process Outsourcing Remove Operational Costs
article thumbnail

Akorbi Group Appoints Javier Martinez as Chief Technology Officer to Evolve the Company into a Multilingual Digital Transformation Leader

Akorbi

A multi-faceted enterprise software solutions architect with 26+ years of expertise, Mr. Martinez has a history of delivering significant business outcomes by building and sustaining scalable, secure, and robust applications. One of the largest U.S. To learn more, please visit our website.

article thumbnail

Outsource Call Center Thailand And Other APAC Regions

Magellan Solutions

What makes outsource call centers even more attractive in Asia? Aside from operating costs up to 70% lower than the U.S., they offer a consistent quality of service and technical expertise that has evolved to meet growing business demands. Cutting costs is one of the most common attractions. Less utility.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Philippine Call Center Industry: A Brief History

Magellan Solutions

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. This is despite the looming challenges of integrating artificial intelligence to basic voice and non-voice processes.

article thumbnail

SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

SourceFit

According to Prople’s business development and project management group head Juan Paolo Araneta, businesses that outsource business processes save from 15 to 20 percent in operational costs while experiencing process improvements. . million jobs by the end of 2016.

BPO 40
article thumbnail

Why Investors Are Attracted To The Philippine Call Center Industry

Magellan Solutions

The Philippines is undoubtedly among the highly-coveted regions across the globe as far as business process outsourcing (BPO) is concerned today. Investors all across the world — US, UK, Australia, and the like — find the Philippines as a perfect place to develop their business operation.

article thumbnail

Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

This overarching term means encouraging partnering with businesses owned by minorities, women, veterans and service-disabled veterans, members of the LGBT community, and other historically underutilized businesses, and small business concerns for business procurement.

article thumbnail

Back Office Outsourcing In The Highly-Competitive Marketplace

Magellan Solutions

In order to keep up with today’s increasingly competitive business environment, SMEs strive to achieve all these things, but the reality remains that not all SMEs are successful in their attempts at doing so. Poor economies of scale.