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The Future of Strategic Sourcing and its Impact on Customer Experience

TTEC

Formerly the National Outsourcing Association (NOA), they rebranded in 2016 and continue to be an industry association and professional body for strategic sourcing. Kerry touches on the imminent anniversary and the impact COVID has had on the CX and sourcing industry! Host: Mark Hillary – CX Analyst & Author.

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If IT Is from Mars, Procurement Is from Venus: 5 Steps to Break the Chasm between IT and Procurement for IT Sourcing

Everest Group

Growth in IT spend from 2016-2022, including hardware, software, and services spend (2021 and 2022 spend values are estimates). Source: Statista (2021). Procurement should confidently bring in their expertise from strategic sourcing and spend analysis to contracting, benchmarking, and spend management to deliver value within IT.

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Horizontal vs. Vertical Integration: A Comprehensive Guide

Planergy Software

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Cristian Maradiaga King Ocean Book a Live Demo Download a free copy of "Indirect Spend Guide", to learn: Where the best opportunities for savings are in indirect spend. How to gain visibility and control of your indirect spend.

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Multi-Academy Trust (MAT): What Is It and How Can Schools Benefit?

Planergy Software

How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Their March 2016 budget announced plans to convert all state-funded schools in England into academies by 2020. How to gain visibility and control of your indirect spend.