article thumbnail

Call Center Industry Trends Mid Year 2017 Report

Magellan Solutions

These are the trends of the call center industry this year of 2017: The growth of the cloud call centers. Greater accessibility, improved efficiency, faster speed, more seamless operations, increased security at a lower cost – these are the popular benefits of a cloud-based call center platform. Contact us now!

article thumbnail

Outsourcing “Down Under”: The Impact of a Recession in the Australian Market on Banks | Blog

Everest Group

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. The National Australia Bank also brought in Accenture to address its financial crimes compliance shortfall and identify high-risk customers.

Banking 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How a PMP Certified Project Manager can be a boon for your Business?

Sourcing Captain

The knowledge gained by PMP certified professionals allows them to manage projects in a more systematic, robust and efficient manner compared to those who are not PMP certified.

article thumbnail

Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future | Blog

Everest Group

In personal lines, companies have begun offering green property insurance, which covers eco-friendly materials and energy-efficient upgrades following a loss, as well as discounts for hybrid or electric vehicle owners to encourage sustainable transportation choices.

Insurance 173
article thumbnail

How The MSP Market Is Booming ?

31 West

Managed services help businesses improve their operational efficiency while reducing functioning costs. The attack of WannaCry ransomware in 2017 costed businesses billions of dollars. An efficient IT infrastructure is considered a baseline for a company to stay connected in the industry. billion in 2021. billion by 2026.

Marketing 130
article thumbnail

How Big Is The MSP Industry?

31 West

Managed services help businesses improve their operational efficiency while reducing functioning costs. The attack of WannaCry ransomware in 2017 costed businesses billions of dollars. An efficient IT infrastructure is considered a baseline for a company to stay connected in the industry. billion in 2021. billion by 2026.

article thumbnail

Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

They can have a significant impact on back-office functions to bring about operational efficiencies: reduced cost, faster turnaround times, and increased productivity. Intelligent automation (IA) empowers rapid end-to-end business process automation and accelerates digital transformation.