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Future-proofing Insurance: Embracing Sustainability in Insurance for a Resilient Future | Blog

Everest Group

Sustainability in insurance transcends traditional practices, weaving Environmental, Social, and Governance (ESG) elements into the core of day-to-day operations, thereby safeguarding the future of stakeholders and the planet. Regulatory changes are also pushing the insurance industry towards greater transparency and sustainability.

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5 Questions to Ask When Looking for an Offshore Partner for Outsourcing Insurance Services

AS White Global

When Luke Eagle started his own company in 2017, he saw an opportunity to grow his “ one-man band ” operations into an insurance brokerage firm that provided a holistic approach in fulfilling various insurance needs. This also included data security concerns and financial service requirements. Customer Service Support.

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Types Of Call Center Services For Various Business Needs

Magellan Solutions

Most people who have never been in a call center or has never worked in a call center would not know that there are many types of call center services. Other reasons can be because they want to inquire about a certain product or service they want to avail. It is the same with disaster responses and emergency call center services.

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Fertility care provider Ovum Health gives patients information using chat and scheduling tools with IBM watsonx Assistant

IBM Services

Embedding IBM AI capabilities to drive the digital front door to Ovum’s network After evaluating many products and partners, Ovum turned to the IBM Ecosystem and IBM watsonx Assistant to build transformative digital service wherever patients might be.

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Blue Ocean Named as Finalist in 2024 Stevie® Awards for Sales & Customer Service

Blue Ocean

Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18 th annual Stevie ® Awards for Sales & Customer Service. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.

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Top Offshoring Destinations with Manageable Time Zones and Great Talent for Australian Businesses

AS White Global

Extended availability of service. Based on Kearney’s Global Services Location Index (GSLI) 2021 report, the Philippines is in the top 10 key locations for offshoring operations. Vietnam’s progressive economic policies have made the country a magnet for investors, including offshoring IT services. THE PHILIPPINES.

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Blue Ocean Named as Finalist in 2024 Stevie® Awards for Sales & Customer Service

Blue Ocean

Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18 th annual Stevie ® Awards for Sales & Customer Service. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.