SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

Jobbing 52

Jobbing BPO Call Center Business Process Outsourcing 52

Groove Technology

MAY 14, 2023

It was founded in 2006 and acquired by Salesforce in 2018. It allows companies to build integrated solutions that can automate business processes, improve customer experiences, and increase operational efficiency. Reduced costs: By automating processes and reducing manual work, businesses can save time and money.

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Everest Group

OCTOBER 17, 2023

Finding stability amid uncertainty With IT revenue and operating margins already down (approximately 14% decline in operating profit per employee since 2018), larger macroeconomic and geopolitical disruptions will continue to impact the IT services industry as the sector interconnects ever more closely with enterprise operations.

Streamline Operations 162

Streamline Operations Reduced Costs Insurance Banking 162

Metasource

APRIL 4, 2023

Business process automation (BPA) refers to the use of technology, such as workflow automation, robotic process automation (RPA) and artificial intelligence (AI), to perform repetitive tasks that would otherwise have to be completed by knowledge workers who could be completing higher value work. Here are 5 signs it can.

Automation 52

Automation Robotics Process Automation Out-Tasking Reduced Costs 52

Chazey Partners

MAY 1, 2018

[Istanbul, Turkey, April 2018] – Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled … Chazey Partners and Standards & Partners establish a joint venture to provide Robotic Process Automation solutions in Turkey Read More ».

Robotics Process Automation 52

Robotics Process Automation Automation Global Management Consulting Shared Services 52

Chazey Partners

JUNE 19, 2018

Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), was once again invited to chair and … Chazey Partners to Chair and Present at Shared Services & Outsourcing Week Europe Digital Conference 2018 Read More ».

Shared Services 40

Shared Services Robotics Process Automation Global Management Consulting Outsourcing 40

Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. As of now, Intelligent Automation Services represent a USD 23-25 Bn component of the overall market. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1. Their ultimate goal? Here’s a closer look at the multifaceted initiatives underway: 3.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Zinnov

SEPTEMBER 26, 2024

Private Equity (PE) firms have made bold moves in Automation, completing nearly 70 strategic acquisitions as of August 2024. With Private Equity investment in Automation increasing, understanding nuanced investment and turnaround strategies becomes not just beneficial but essential.

Automation 52

Automation Streamline Operations Marketing Efficiency 52

Automation Anywhere

NOVEMBER 10, 2020

Automating those tasks offers the potential to improve turnaround times and eliminate errors. You can choose from a variety of automation tools and systems available on the market. Automation end to end: Is it just a document processing solution or can it help you automate data entry downstream and drive insights from the data?

Robotics Process Automation 96

Robotics Process Automation Out-Tasking Data Entry Automation 96

Zinnov

OCTOBER 6, 2021

An Automation Center of Excellence (COE) is a dedicated unit of people with leading-edge knowledge and competency in the area, where the team is armed with a mission to streamline access to Automation capabilities for rapid adoption of the technology across the business. Core Functions of an Automation COE.

Automation 52

Automation Government External Service Provider Collaborations 52

Everest Group

APRIL 12, 2022

The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Automation: Given the rise in digital transformation and the adoption of newer technologies, an automation-first strategy is imperative.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Everest Group

APRIL 12, 2022

The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Automation: Given the rise in digital transformation and the adoption of newer technologies, an automation-first strategy is imperative.

Supply Chain Management 130

Supply Chain Management Management Banking Outsourcing 130

Hyland

SEPTEMBER 16, 2022

Hyland works with a bank that has steadily unlocked its platform’s potential since 2018. A leading fashion company, known for some truly iconic brands and with 6,000 retail locations in 40 countries, has been an OnBase user since 2018. Process automation changes financial outlooks in Africa.

Banking 105

Banking Healthcare Collaborations Sourcing 105

Metasource

JUNE 29, 2021

In fact, according to a 2018 survey conducted by the Association of Certified Fraud Examiners (ACFE), the world’s largest anti-fraud organization, the total profit loss caused by the cases in their study exceeded $7.1 Cut Costs and Reduce the Risk of Fraud with AP Automation. It’s also among the easiest to perpetrate.

Automation 52

Automation Accounting Insurance Outsourcing 52

Perficient Digital Transformation

DECEMBER 8, 2021

ADF is a cloud-based integration service for orchestrating and automating data movement and data transformation with 90 maintenance free connectors built-in at no added cost. Azure Data Factory v2 even become more popular when the new Visual Studio went into public preview on 16th Jan 2018. What is ETL?

Out-Tasking 98

Out-Tasking Sourcing Analytics Jobbing 98

Zinnov

SEPTEMBER 29, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov. The Automation space has been abuzz with a lot of action over the past year, with flamboyant acquisitions, sizeable Venture Capital (VC)/Private Equity (PE) investments, and IPOs, among other things.

Automation 52

Automation Sales Robotics Process Automation Out-Tasking 52

Perficient Digital Transformation

NOVEMBER 16, 2021

Middleware is software that allows companies to do things such as run applications, integrate applications with other systems, and automate human workflows. Perficient’s middleware and application modernization expertise earned us the Red Hat 2020 Application Platform Success Partner of the Year and 2018 Rising Star Partner of the Year.

Jobbing 115

Jobbing Software Design Business Development 115

Zinnov

APRIL 5, 2022

Process Intelligence has emerged as a sexy area to invest in, for VC investors and larger Automation platforms alike, in the last 12+ months now! This provides it a strong competitive advantage vis-à-vis pureplay Process Intelligence vendors, and also a larger share of the Automation pie. But was this a good move?

Automation 52

Automation Out-Tasking Analytics Accounting 52

Automation Anywhere

OCTOBER 15, 2021

Indeed, according to a 2018 onboarding study by BambooHR , almost a third of new employees leave their jobs within the first six months. Robotic Process Automation (RPA) can reduce turnover while improving efficiency, effectiveness, and employee loyalty by transitioning traditional onboarding into a smooth, automated digital process.

Robotics Process Automation 98

Robotics Process Automation Finance Out-Tasking Automation 98

Zinnov

OCTOBER 8, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/ AI, Zinnov. 2018 was a pivotal year for Nintex with Thoma Bravo acquiring a majority stake for USD 460 Mn from an earlier investor group led by TA Associates.

Automation 80

Automation Sales Software Right-Sizing 80

Perficient Digital Transformation

OCTOBER 31, 2022

Red Hat AnsibleFest 2022 took place October 18-19 showcasing new updates to Red Hat’s automation software. The Ansible Automation Platform is an open-source IT automation tool that automates provisioning, configuration management, application deployment, orchestration, and many other manual IT processes.

Automation 64

Automation Collaborations Software Sourcing 64

Automation Anywhere

JUNE 2, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ Interest in low-code development is skyrocketing. Between 2018 and 2023, more than 500 million apps will be created according to IDC. That’s a remarkable shift for a software category that did not exist a decade ago.

Robotics Process Automation 80

Robotics Process Automation Automation Flexibility Out-Tasking 80

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. billion on cloud security tools in 2023, which is $7 billion up from 2018. The easy integration of the latest technology into existing and new corporate frameworks makes managed services more facilitating for businesses. billion in 2023 with a 26.5%

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help optimize corporate procedures by enabling business automation. billion on cloud security tools in 2023, which is $7 billion up from 2018. The easy integration of the latest technology into existing and new corporate frameworks makes managed services more facilitating for businesses. billion in 2023 with a 26.5%

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Premier BPO

MAY 24, 2021

As a result, companies would replace as many possible human tasks with automation to manage the sudden increase in pay scales. is pulled on both sides for the minimum wage raise decision, where economics has to battle sentiment. 45% in 2019. An average of 54% in 2020 – 2021. in Q1 2021 – ADP workforce report.

Outsourcing 130

Outsourcing Offshoring BPO E-Commerce 130

Automation Anywhere

JANUARY 13, 2021

Implications for the federal government’s accelerating adoption of RPA What does this move to the cloud mean for the accelerating demand for Robotic Process Automation (RPA) by federal agencies ? The federal government is, to put it mildly, increasingly bullish for RPA. Hours saved by RPA rose 195%.

Robotics Process Automation 98

Robotics Process Automation Government Software Automation 98

IBM Services

MARCH 21, 2024

5G, or fifth-generation mobile technology , is a new specification for wireless networks developed in 2018 by the 3rd Generation Partnership Project (3DPP) to guide the development of devices, including smartphones, PCs, tablets and more, that are designed to run on 5G networks. What is 5G?

Healthcare 93

Healthcare Design Right-Sizing Out-Tasking 93

IBM Services

NOVEMBER 2, 2023

When it comes to modern IT infrastructure, the role of Kubernetes —the open-source container orchestration platform that automates the deployment, management and scaling of containerized software applications (apps) and services—can’t be underestimated.

Sourcing 106

Sourcing Engineering Software Management 106

Presidio

JULY 13, 2018

Presidio’s Top Takeaways from Cisco Live 2018. to the announcement of a hybrid cloud offering from Cisco and Google, Presidio saw all kinds of transformative technology at Cisco Live 2018. Presidio attendees and presenters at Cisco Live 2018 experienced so much, it’s hard to choose where to begin.

Collaborations 57

Collaborations Software Automation Engineering 57

inDinero

NOVEMBER 7, 2023

1 Losses during tax years 2018, 2019, and 2020 can be carried back. If you’re not already using an automated software tracking system, give that article a read. Unfortunately, recent IRS rule changes nearly completely forbid this practice. We’ve written about how to keep track of business expenses by systematizing record-keeping.

Finance 106

Finance Accounting Insurance Sales 106

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. percent in 2018 and provide direct employment to 1.23 Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 million workers.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

VXI

JULY 5, 2022

VXI has previously won the ICT awards for Best Employer of the Year (2018), Best Company of the Year (2019), Most Innovative Company of the Year (2018 & 2019), Best Contact Center, and BPO Company of the Year (2017, 2018 and 2019), and was elevated to the ICT Hall of Fame for Best Contact Center and BPO Company of the Year in 2019.

Human Resources 52

Human Resources BPO Advisory Right-Sizing 52

Capgemini

JULY 23, 2021

In her 2018 report on the role of public broadcasting, Senator Catherine Morin Dessailly summarized the issue: “This mission (of the public media) includes universality as it applies to territorial coverage, the diversification of programs in order to reach all audiences, and maximum accessibility through free services.” But for how long?

Marketing 98

Marketing Administrative Service Efficiency 98

Globalization Partners

APRIL 18, 2022

India produced three-quarters of the world’s science, technology, engineering, and mathematics (STEM) graduates between 2016 and 2018 alone. Talent acquisition teams can additionally leverage technology to create an automated and personalized HR experience that can attract premier tech talent. and 25 percent of the workforce.?

Engineering 98

Engineering Jobbing Software Cybersecurity 98

VXI

AUGUST 9, 2021

Meanwhile, NewVoiceMedia’s 2018 “Serial Switchers” report reveals that poor customer service is costing businesses more than $75 billion a year. Automation is the future of customer service, and chatbots are just the technology to get us there. That’s almost everyone! I want to talk to a real human!”.

Customer Service 89

Customer Service Automation Service Jobbing 89

Zinnov

FEBRUARY 17, 2022

Praveen Bhadada, Managing Director, Zinnov; Nischay Mittal, Principal and Global Head – Automation/AI, Zinnov. Leading automation platforms, including the technology majors and incumbent RPA vendors should definitely watch out for the gradual, albeit sure-footed emergence of this new powerhouse.

Automation 52

Automation Out-Tasking Marketing Sales 52

IBM Services

APRIL 24, 2024

The UK Data Protection Act 2018 The Data Protection Act 2018 is, essentially, the UK’s version of the GDPR. AI and automation Some regulations set special rules for automated processing. For example, the GDPR gives people the right to contest decisions made through automated data processing.

Regulations 84

Regulations Government Accounting Retail 84