2018 Global Outsourcing Outsourcing 
31 West
JUNE 9, 2018
Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.
Perficient Digital Transformation
FEBRUARY 17, 2022
We are honored to announce that IAOP has named Perficient a 2022 Leader on its Global Outsourcing 100 list. Perficient has made it to the final Global 100 list since 2018, and it’s our second year earning the Leader distinction. We are thrilled to keep raising the bar as we strive for global growth. . “We
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SourceFit
AUGUST 6, 2019
The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1
SourceFit
JUNE 27, 2018
Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). Outsource Bookkeeping Philippines. –
Magellan Solutions
MARCH 13, 2024
Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Outsourcing?
Magellan Solutions
MAY 3, 2022
Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. In Microsoft’s State of Global Customer Service Report , 95% of respondents named customer service as an important factor in choosing and being loyal to a brand. Financial Institutions.
SourceFit
SEPTEMBER 25, 2019
Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). The BPO sector posted 3-4 percent growth in 2018 and CCAP predicts 7 percent growth this year.
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