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Perficient Continues to be Recognized as an Industry Leader in Global Outsourcing

Perficient Digital Transformation

We are honored to announce that IAOP has named Perficient a 2022 Leader on its Global Outsourcing 100 list. Perficient has made it to the final Global 100 list since 2018, and it’s our second year earning the Leader distinction. We are thrilled to keep raising the bar as we strive for global growth. . “We

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Philippines Remains a Global Outsourcing Leader

SourceFit

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1

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Philippine BPO Companies to Add 70,000 Jobs in 2018

SourceFit

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). Is outsourcing right for your business?

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What Is Outsourcing? All You Need To Know!

31 West

Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company. Imagine you’re a software developer or a health care service provider; your core strength lies in developing awesome applications or delivering best-in-class healthcare services.

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Philippine Call Centers to Create 80,000 Jobs

SourceFit

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). The BPO sector posted 3-4 percent growth in 2018 and CCAP predicts 7 percent growth this year.

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List of Companies That Outsource Call Centers

Magellan Solutions

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. The telecommunications and technology sector is one of the primary users of various call center services. Philadelphia.

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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Maximize cost savings and efficiency with this guide on strategic offshoring or outsourcing for small businesses and big players alike. Offshoring means moving specific tasks or services to another country to take advantage of cheaper labor and a larger pool of skilled workers. What is Offshoring?