article thumbnail

Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Forrester Digital Transformation

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021.

article thumbnail

The Keys to Effective Digital Product Management

Forrester Digital Transformation

If you’re in product management, your skills are needed today! According to Glassdoor, the number of product manager job openings has increased 135% over the past five years, with up to 17,000 available job openings on the site today.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Three Vendors Lead In Our Third Forrester Wave™ Evaluation On Unified Endpoint Management

Forrester Digital Transformation

Today, we released The Forrester Wave™: Unified Endpoint Management, Q4 2021. This is the third year we’ve published our unified endpoint management (UEM) Forrester Wave (see our past reports from 2018 and 2019), and this year, we looked at the top 11 vendors in the market and evaluated them across 24 criteria.

article thumbnail

What To Expect From The BPO Industry In 2018

Magellan Solutions

Here are some business process outsourcing predictions for 2018: PH BPO nears ‘plateau’ as industry matures. Aside from call center jobs, other BPO specializations that are in-demand this 2018 include finance, accounting, and information technology. million Filipinos. BPO will continue to drive PH office space demand.

BPO 63
article thumbnail

Global Supply Chain Management Strategy in Times of Disruption | Blog

Everest Group

Read on to understand Global Supply Chain Management Strategy and the global supply chain issues and strategies to build greater resiliency in times of disruption. Let’s explore some of the global supply chain management strategies to consider for the near- and long-term. Short-term strategy 2.

article thumbnail

Global Supply Chain Management Strategy in Times of Disruption | Blog

Everest Group

The conflict majorly derails Ukraine’s focus on driving Fintech and tech and banking collaboration that started in 2018 with major FinTechs in Ukraine raising US$7 million in funding. Global supply chain management strategies to consider. Five global supply management strategies. Short-term strategy.

article thumbnail

IT Companies in Quandry as Clients Turn against COLA | In the News

Everest Group

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.