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How Magellan Solutions Stayed on Top of BPO Philippines Over the Last 3 Years?

Magellan Solutions

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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10 Essential and Uncommon Services SMEs Don’t Have That BPO Philippines Can Provide

Magellan Solutions

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

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Why Talent Upscaling is the Main Focus of BPO Philippines This 2021

Magellan Solutions

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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How BPO Philippines Persuades 70% of Global Consumers For Their SME Business Partners?

Magellan Solutions

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

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Should Americans Lose More Job Opportunities To BPO Philippines and Other ‘Tiger Countries’?

Magellan Solutions

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Location and economy directly affects BPO pricing. This inspires businesses to outsource core and non-core services to BPO Manila Philippines and other countries to support the slow and steady collapse of the economy.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

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Blue Ocean Wins 2024 Silver Stevie® Award for Contact Center Provider of the Year

Blue Ocean

The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020. Blue Ocean truly exemplifies what a BPO can do for a client in building a relationship and innovating to meet extraordinary needs. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!