Automation Anywhere

SEPTEMBER 24, 2021

Robotic Process Automation (RPA) is already entrenched in the federal government and continues to grow in importance. The report found that overall RPA program maturity increased significantly (70%) in fiscal 2020 and that agencies are experiencing strong demand for automation solutions from their employees and constituents.

Government 143

Government Robotics Process Automation Automation Out-Tasking 143

Simplr

JUNE 5, 2023

In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality. The Work Institute predicted that in 2020, 47 million people, or 1 in 3 workers, would voluntarily quit their jobs. This is not a cost-efficient way of approaching customer service training.

Customer Service 98

Customer Service Efficiency Call Center Service 98

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. The Well-Architected Framework was introduced in July of 2020 to help manage the growing complexity of the cloud. Cost Optimization must be balanced against Performance Efficiency.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

Zinnov

MAY 30, 2023

GPT1 was introduced in 2018, followed by GPT2 in 2019, GPT3 in 2020, and GPT4 in 2023. Emerging Use Cases of Generative AI in Automation When we bring together the potential of Generative AI and Automation, we can accelerate the time it takes to launch new innovations. to generate textual content. Some examples include: 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Everest Group

SEPTEMBER 28, 2021

Payer margins spiked in Q2 of 2020—rising from 2.6% Then, in the second half of 2020, operating and net income dropped to 2.5% In 2020, healthcare payers began looking beyond the immediate issues of cost takeout and capacity utilization toward improving access to care through home care and telehealth capabilities.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Perficient Digital Transformation

NOVEMBER 17, 2021

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value.

Automation 72

Automation Robotics Process Automation Banking Efficiency 72

Automation Anywhere

OCTOBER 6, 2021

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. EXPERIENCE AUTOMATION 360. Move Up to the Cloud.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Automation Anywhere

JULY 8, 2022

These are just a few of the benefits pharmaceutical, or “pharma,” companies are reaping from deploying intelligent automation. A 2020 Bain & Company survey shows that 84% of companies across all industries have accelerated their automation efforts, primarily due to the fallout from the pandemic. It’s not a moment too soon.

Automation 84

Automation Pharmaceuticals Data Entry Inventory Management 84

Automation Anywhere

MAY 28, 2021

Separated by two continents and a vast ocean, Tholang Mathopa and I discovered each other in 2020. We’re female entrepreneurs and founders of organizations that promote Robotic Process Automation (RPA) technology. And that’s what Automation Anywhere and RPA Nuggets are doing. Needless to say, we bonded.

Automation 75

Automation Robotics Process Automation Out-Tasking Software 75

Automation Anywhere

JULY 15, 2022

million workers since March 2020, and a shortage of 330,000 truckers is forecasted through 2024. Although no easy answers exist, technologies such as Robotic Process Automation (RPA), artificial intelligence (AI), machine learning, and natural language processing (NLP) can help. The shipping industry lost 1.52

Automation 75

Automation Supply Chain Management Inventory Management Shipping & Transportation 75

Automation Anywhere

AUGUST 12, 2021

Leading organizations are using automation to improve customer service, improve customer retention, and find new revenue streams. Then there are the more advanced citizen developers who can be used department- or even enterprise-wide automation. Let’s break down each of these ways that citizen developers can unlock automation at scale.

Robotics Process Automation 98

Robotics Process Automation Automation Efficiency Software 98

Automation Anywhere

JANUARY 5, 2022

In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA. Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. Managed services help optimize corporate procedures by enabling business automation. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. billion in 2021.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. Managed services help optimize corporate procedures by enabling business automation. As per a research study, the cloud-based IT services market exceeded $23 billion in 2016 and reached $80 billion by 2020. billion in 2021.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

Automation Anywhere

NOVEMBER 17, 2021

Hyperautomation has been a hot topic since Gartner introduced the phrase to the world in 2020. In Gartner’s words , “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.”

Robotics Process Automation 94

Robotics Process Automation Out-Tasking Automation Reduced Costs 94

Automation Anywhere

OCTOBER 22, 2020

Robotic Process Automation (RPA) has become an essential tool in a wide variety of businesses, small and large, across industries, and around the world. RPA can accelerate and streamline business processes, increasing efficiency and productivity. According to Fortune Business Insights , the RPA market will grow to $6.10 What’s next?

Robotics Process Automation 98

Robotics Process Automation Automation Out-Tasking Reduced Costs 98

Automation Anywhere

FEBRUARY 4, 2021

How does hyperautomation differ from other types of automation, in particular intelligent automation? How does hyperautomation differ from other types of automation, in particular intelligent automation? RPA is the easiest, most efficient, and cost-effective way to start the journey. Why is that important?

Robotics Process Automation 97

Robotics Process Automation Sales Automation Healthcare 97

Groove Technology

JANUARY 15, 2022

As the pandemic subsides, we may see eCommerce penetration decline compared to 2020. Before 2020, online shopping was booming. In 2020, Amazon.com will have an average monthly traffic of over 3.68 According to Shopify, over 150 million consumers will make their first online transaction in 2020. New problems emerge.

E-Commerce 130

E-Commerce Retail Sales Customer Support 130

Everest Group

APRIL 6, 2022

The latest news continues the hot trend of new tech developments and strong M&A activity in this space with companies from different technology universes, such as automation (UiPath), process orchestration (Appian), and big tech (SAP, IBM), entering the process mining market through acquisitions.

Robotics Process Automation 130

Robotics Process Automation Marketing Automation Out-Tasking 130

Everest Group

MARCH 23, 2022

GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. Five Actions GBS Leaders Should Take to Address 2022’s Challenges.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Magellan Solutions

JULY 21, 2020

This refers to automated solutions that end users can access themselves without the help of a customer representative. These include automated password resets, Web sites for requesting ITIL support, and knowledge base lookup. This will help support levels to process future incidents more efficiently. Increase in revenue growth.

Outsourcing 52

Outsourcing Customer Support Offshoring Right-Sizing 52

Zinnov

SEPTEMBER 26, 2024

Private Equity (PE) firms have made bold moves in Automation, completing nearly 70 strategic acquisitions as of August 2024. With Private Equity investment in Automation increasing, understanding nuanced investment and turnaround strategies becomes not just beneficial but essential.

Automation 52

Automation Streamline Operations Marketing Efficiency 52

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation Robotics Process Automation E-Commerce Analytics 59

Planergy Software

JUNE 7, 2022

Robotic Process Automation in Finance. Business Process Automation (BPA) Business Process Management (BPM) Technology & Software. Like other areas of business, finance is filled with repetitive manual tasks that are ripe for automation using technology. How to capture early payment discounts and avoid late payment penalties.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

Zinnov

SEPTEMBER 29, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov. The Automation space has been abuzz with a lot of action over the past year, with flamboyant acquisitions, sizeable Venture Capital (VC)/Private Equity (PE) investments, and IPOs, among other things.

Automation 52

Automation Sales Robotics Process Automation Out-Tasking 52

Zinnov

SEPTEMBER 22, 2022

This is corroborated by the fact that over 75% of global enterprises have augmented their AI investments by 18% since 2020. The two industries that are leading the AI investments charter since 2020 are BFSI and Healthcare. This trend continues unabated as business leaders now realize AI is the green card to market leadership.

Healthcare 145

Healthcare Government E-Commerce Automation 145

Perficient Digital Transformation

NOVEMBER 20, 2024

This approach is simple and straightforward, as it requires only one prompt, making implementation fast and computationally efficient. Example Use Case: Intent Detection for Airline Customer Service Let’s consider an airline company using an automated system to respond to customer emails.

Out-Tasking 52

Out-Tasking Automation Design Efficiency 52

Automation Anywhere

OCTOBER 2, 2020

The result is an effective and efficient process compared to cascaded goals set from top to bottom. In 2020, OKRs are especially crucial to the work of inspiring and motivating workers in your front and back offices. Intelligent automation can accelerate processes across the board — front and back. REQUEST A DEMO.

Human Resources 98

Human Resources Automation Collaborations Finance 98

Premier BPO

JUNE 8, 2021

Automation always comes into play when organizations try to scale up, but this may not always mean that your Contact Center is suited to handle your customer’s every need. Providing more personalized, human experiences rather than automating everything. Automating certain customer experiences to redefine company growth patterns.

BPO 130

BPO Right-Sizing Customer Service Automation 130

Everest Group

SEPTEMBER 21, 2021

Read on to learn how critical partnerships with IT and BPO providers can help vaccine manufacturers in product development and more by providing technology tools, artificial intelligence, automation and analytics, talent and other needed expertise. More than 100 years after the Spanish flu, the world is again fighting a pandemic.

Outsourcing 130

Outsourcing Manufacturing Out-Tasking Administrative 130

Metasource

AUGUST 24, 2021

As of 2020, a Statista study found the primary reasons for digital transformation in organizations worldwide were due to improved earnings (19%) and customer demand (26%). This means even smaller businesses can experience impressive productivity gains with partial automation of their paper-based business processes.

Automation 52

Automation Software BPO Business Process Outsourcing 52

IBM Services

DECEMBER 1, 2023

To align with key imperatives and transform their companies, insurers need to provide digital offerings to their customers, become more efficient, use data more intelligently, address cyber security concerns and have a resilient and stable offering. It is difficult, requires intensive labeling and takes months of effort.

Insurance 103

Insurance Automation Regulations Reduced Costs 103

Neeyamo

AUGUST 5, 2021

With HR contributing to ~90% of the payroll inputs, it is highly critical that organizations streamline and automate their payroll input gathering process. The years 2020 and 2021 saw numerous changes in local payroll tax laws and local benefits to help support salaried employees.

Payroll 107

Payroll Management Finance Automation 107

Automation Anywhere

JUNE 30, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product, Process Discovery. Your customers compound the challenges by constantly demanding enhancements to shipping and logistics business processes to lower costs, improve service, and increase efficiency.

E-Commerce 75

E-Commerce Supply Chain Management Inventory Management Retail 75

Hyland

JULY 21, 2022

In this piece: What is low-code process automation? Benefits of using a low-code platform for automation. Leverage a low-code platform to automate for digital transformation. Most organizations understand the urgency to automate processes for smart, strategic growth. What is low-code process automation?

Automation 52

Automation Reduced Overhead Software Engineering 52

Zinnov

DECEMBER 30, 2021

by Nischay Mittal, Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager, Zinnov; Sarweshwar Gupta, Project Lead, Zinnov; Anmay Shahlot, Consultant, Zinnov. Automation Anywhere (AA) has jumped onto the acquisition bandwagon with their recent acquisition of FortressIQ to bolster its process intelligence capabilities.

Automation 52

Automation Out-Tasking Marketing Collaborations 52

Everest Group

FEBRUARY 23, 2023

With Australia facing a looming recession, outsourcing is emerging as a solution for banks and financial institutions to navigate economic uncertainty, improve efficiency, and find expert talent. in December 2020. Interest rates have risen to 3.1% from an almost negligible rate of 0.1% How to enter the land down under?

Banking 130

Banking Outsourcing Marketing Regulations 130