2020 BPO Business Development 
Magellan Solutions
JULY 31, 2021
BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. billion in 2020 with an annual growth rate at 8.5% Survive the constantly changing business dynamics.
Magellan Solutions
JULY 30, 2021
Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.
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Magellan Solutions
JULY 7, 2021
Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? 68% of companies in the US outsource their services to low-cost countries including small businesses. million businesses in the US as of March 2020, 7.31 Business process outsourcing market is poised to grow by USD 40.16
Magellan Solutions
AUGUST 10, 2021
Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .
Magellan Solutions
AUGUST 6, 2021
These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?
Magellan Solutions
AUGUST 13, 2021
Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.
Magellan Solutions
JUNE 15, 2021
While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.
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