2020 Contact Center Outsourcing Service 
Blue Ocean
MARCH 7, 2024
Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18 th annual Stevie ® Awards for Sales & Customer Service. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.
Blue Ocean
MARCH 7, 2024
Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Contact Center Outsourcing Provider of the Year” category in the 18 th annual Stevie ® Awards for Sales & Customer Service. The company received a Bronze Stevie in 2017, a Silver Stevie in 2019, and another Silver Stevie in 2020.
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Blue Ocean
JULY 13, 2023
However, along with everything else in the world, the pandemic forced them to cancel the 2020 event. As a result, record numbers of attendees and, consequently, record-high inbound customer service volume were projected for the 2022 championships. In 2021, the championship went forward but with many restrictions.
Blue Ocean
APRIL 16, 2024
Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!
Blue Ocean
JUNE 10, 2021
What’s the Outlook for Contact Center Budgets? From consumers to small businesses to enterprise organizations, there’s no denying that wallets were squeezed in 2020 as the height of the pandemic took its toll. For contact centers, things got tight as many saw a sustained drop in contact volume.
Blue Ocean
APRIL 16, 2024
Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!
Magellan Solutions
FEBRUARY 4, 2021
BPO industry in the Philippines is the country’s biggest services export sector. Yet according to an online job portal, the BPO industry is the top hiring sector for 2020. With 23% hiring activity in 2020. What to Expect in the Philippines Call Center Scene. As well as an industry leader in contact center outsourcing.
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