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IT Companies in Quandry as Clients Turn against COLA | In the News

Everest Group

Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then. Operating costs for providers were largely stable during this period, which enabled providers to give in to pressure from buyers.

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The Rise of Retail Investors in Global Capital Markets | Blog

Everest Group

Driven by the pandemic, total equity issuance increased significantly starting in the third quarter of 2020 and remained high until the fourth quarter of 2021, resulting from regulatory support, major rate cuts, and gradual liquidity pumped into the markets by governments across the world.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

GBS organizations also saw higher Net Promoter Scores (NPS), a metric showing customer satisfaction and loyalty, with an increase of 10-25% in 2020 and 2021, and established higher stakeholder engagement and service delivery expansion. GBS leaders will need to rethink how best to control operating costs.

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Hybrid Working – The Modern Working Model of The Future

Groove Technology

“Work from home” was no longer a new term when the COVID-19 pandemic occurred in 2020. The first benefit to consider when applying the Hybrid model is the reduction in operating costs for businesses. The global working model has been changing gradually. Hybrid Working and its benefits for businesses.

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Battling Turnover, Attrition, And Minimum Wage Increases with Outsourcing

Premier BPO

Even if you hire the required talent somehow, the operational cost is steep because of the pending increased $15 minimum wage. An average of 54% in 2020 – 2021. Organizations that survived are now facing an economic pandemic. So, how do companies battle this dilemma? The answer is offshore Outsourcing. 45% in 2019.

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The Benefits of Hyperautomation for Today’s Business

Automation Anywhere

Hyperautomation has been a hot topic since Gartner introduced the phrase to the world in 2020. Gartner has named hyperautomation as one of the top technology trends for 2020 , 2021 , and now 2022 , predicting it will play a significant role in the years ahead to help lower organizations’ operating costs and find new revenue sources.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Custom software development outsourcing offers a flexible and cost-effective solution to these challenges. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

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