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Top 10 Help Desk Management Software For 2021

31 West

Automation: This feature fixes the issues urgently when a customer complains about an issue. Due to its automation feature, it initiates lead tracking, automatically processes sales, brings the information of agents. Both customers and employers are fond of Freshservice for its automated internal process and SLA.

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21 Chatbot Statistics for 2021

Simplr

We’ve got you covered with the latest chatbot statistics for 2021. Read on as we share the latest stats and trends you need to know about chatbots in 2021. A human touch is more helpful than an automated bot in certain use cases, especially when it comes to nuanced or delicate interactions such as payment disputes.

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Hyper Intelligent Automation: The Strategic Gamechanger For Enterprises

Zinnov

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. Here, your biggest challenges are tedious task automation and improving your employee’s productivity.

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Benefits and Challenges of Expanding to Canada

Globalization Partners

As of 2021, the corporate tax rate in the United States is 21 percent and may rise to 28 percent shortly. As of 2021, the minimum wages in British Columbia, at CA$15.20 Tax rates in Canada are favorable for business, for instance, with taxes in Canada versus those in the U.S. being generally low.

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No more checks, please. Your business needs a digital payments strategy.

Perficient Digital Transformation

In today’s business environment, physical checks present several challenges that hinder operational efficiency, including time-consuming processing, high costs, and susceptibility to errors or fraud. Although the use of checks continues to decline, as of 2021, the Federal Reserve reported 11.2 billion payments (27.23

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Putting citizens at the center of government services with AI

IBM Services

It can do this primarily by helping automate government services offered to citizens, as well as create greater efficiencies in how agencies communicate internally and with people who rely on public services. In this way, AI-enhanced automation and efficiency could help enable government agencies to serve as a hub for citizens.