Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. We saw wages increase significantly in 2021, many by 10% and more.

Global Business Services 130

Global Business Services Service Impact Sourcing Sourcing 130

Chazey Partners

JANUARY 26, 2021

The report highlights the five most critical areas based on SSON’s global survey in late 2020. It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. The State of Shared Services report is the 4th in a series of market insights produced by SSON and Chazey Partners.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Chazey Partners

JANUARY 26, 2021

JAN, 2021 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), is thrilled to … Shared Services Trends in 2021: State of Global Shared Services Report Read More ».

Shared Services 52

Shared Services Robotics Process Automation Service Global Management Consulting 52

Everest Group

SEPTEMBER 21, 2021

Access the on-demand webinar, which was delivered live on September 21, 2021. What is the latest on the procurement outsourcing service provider landscape? Global sourcing managers BPO leaders Heads of Global Business Services organizations and Shared Services Enterprise CPOs Procurement leaders.

Outsourcing 130

Outsourcing Government Global Business Services BPO 130

Everest Group

OCTOBER 19, 2021

October 19, 2021 |. A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. CIOs IT VPs GBS/Shared services senior executives Enterprise leaders Sourcing leaders COOs. LIVE WEBINAR. Who should attend? Michel Janssen.

Automation 130

Automation Shared Services Global Business Services Research 130

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

The Hackett Group

JULY 13, 2021

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78