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SEBPO Named To IAOP’s 2021 Global Outsourcing 100 List For The Seventh Time

SEBPO

Marlton, NJ – April 12, 2021 — SEBPO, a leading global outsourcing partner to many of the world’s largest advertising, media, and technology companies, today announced that it has been selected for The 2021 Global Outsourcing 100 list by International Association of Outsourcing Professionals (IAOP ® ).

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Customer Experience Management (CXM) Outsourcing Spiked 12-14% in 2021 as Enterprises Doubled Down on Delivering Digital Experiences to Customers—Everest Group

Everest Group

Everest Group says growth in CXM outsourcing will continue as enterprise seek to maximize customer retention in face of recessionary climate. . Everest Group says the CXM outsourcing market will continue to grow, albeit at a more normalized rate (7-9%), despite the uncertainty presented by a looming recession.

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

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Infographic: 2021 Sees Customer Support Define Brands

CGS Inc

We pulled together a series of stats that showcase how consumers feel about support in 2021, including preferences and experience desires , as well as what companies are investing in to meet changing support expectations. Infographic: 2021 Sees Customer Support Define Brands. Infographic: 2021 Sees Customer Support Define Brands.

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Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. Congratulations to CGS for receiving a 2021 Customer Experience Innovation Award.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

How can businesses in Australia, the UK, and Europe effectively leverage custom software development outsourcing to overcome these challenges and achieve their technological goals without compromising quality or control? Custom software development outsourcing offers a flexible and cost-effective solution to these challenges.

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