Everest Group

SEPTEMBER 28, 2021

COVID-19 continues to shape Healthcare Payer financials, business strategies and IT investment trends. If profit margins were a theme park attraction, Healthcare Payers would have experienced quite the roller-coaster ride in the last 18 months, according to Everest Group. as healthcare utilization rebounded.

Healthcare 130

Healthcare Robotics Process Automation Automation Government 130

Forrester Digital Transformation

NOVEMBER 1, 2021

The resiliency of the US health system was put to the test in 2021. Amid the vaccine rollout, a series of COVID-19 waves continues to crash against a healthcare system already flooded by economic uncertainty, clinician burnout, […].

Healthcare 130

Healthcare Government Cybersecurity 130

Perficient Digital Transformation

MARCH 10, 2022

Acquia recently announced the winners of its 2021 Partner Awards. We’re delighted to share that Perficient received the Outstanding Partner Contribution award for our outstanding performance in Drupal Cloud for 2021. Making A Difference for Our Healthcare Clients.

Healthcare 111

Healthcare Flexibility Regulations Service 111

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 130

Healthcare Analytics Outsourcing Insurance 130

Everest Group

NOVEMBER 10, 2021

Healthcare Payer. VIEW THE FULL REPORT.

Healthcare 100

Healthcare Marketing Automation 100

Perficient Digital Transformation

OCTOBER 8, 2021

In the Now Tech: Data Management Service Providers, Q4 2021 report, Forrester defines data management service providers as: “Service firms that provide talent, technology, and best practices through strategy and deployment partnerships in order to improve an enterprise’s use of data management to drive insights and business results.”.

Managed Services 119

Managed Services Management Service Government 119

Perficient Digital Transformation

OCTOBER 6, 2021

Forrester Now Tech: RPA Services, Q4 2021 Report. Perficient’s listing in this Now Tech includes our geographic presence (90% NA, 10% LATAM), and vertical market focus areas (healthcare, financial services, and automotive). Some have also invested in building intelligent automation accelerators and platforms. “.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

CGS Inc

OCTOBER 14, 2021

10/14/2021. New York, NY – October 14, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that it is the recipient of the 2021 Customer Experience Innovation Award for Business Process Outsourcing (BPO) Solutions.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Perficient Digital Transformation

OCTOBER 26, 2021

It’s time for the Healthcare Internet Conference (HCIC) , reconvening in person Nov. 2-4, 2021, at The Cosmopolitan Las Vegas Resort. The HCIC experience aims to help healthcare teams refocus marketing and digital efforts while lifting up their team and organization after a tough year. African American. Older adults.

Healthcare 72

Healthcare Marketing Design Automation 72

IBM Services

NOVEMBER 10, 2023

This means large amounts of data being produced, stored, and exchanged every second, which is also subject of inefficiencies and gaps in its access between patients, providers, and payers given the inconsistencies in how healthcare data interoperability standards are implemented. Why is data interoperability an imperative?

Administrative 101

Administrative Healthcare Right-Sizing Insurance 101

Designveloper

DECEMBER 13, 2021

Since its foundation in 2013, Designveloper has worked with SMEs and large enterprises in a variety of industries such as financial services, healthcare, eCommerce, and consumer products. healthcare, marketing & advertising, retail or education). Also, it’s received awards as one of the top developers by prestigious platforms (e.g.

E-Commerce 97

E-Commerce Healthcare Software Outsourcing 97

Everest Group

MAY 10, 2022

The hospital revenue cycle process was not immune to the many changes COVID-19 brought to the US healthcare provider ecosystem, causing health systems to significantly shift operations to survive. Exhibit 1: Split of new Revenue Cycle Management (RCM) services deals in 2021 – sole-sourced versus RFP-led.

Management 130

Management Healthcare Cybersecurity Right-Sizing 130

Everest Group

NOVEMBER 16, 2021

November 16, 2021 |. While healthcare payers have deep technology portfolios, they don’t consistently deliver optimal operational efficiency and innovation, causing a growing gap between the leaders and those quickly becoming laggards. LIVE WEBINAR. Leaders vs. Laggards: How Payers Can Use Outsourcing to Differentiate.

Outsourcing 130

Outsourcing Healthcare Offshoring Retail 130

CDS

AUGUST 3, 2021

Perhaps no other industry has experienced as much impact and change over the past 18 months as healthcare. As we enter the second half of 2021, in the midst of new uncertainty around COVID-19 variants, the world of healthcare IT is not slowing down. And technology adoption on the consumer side is also slow and inconsistent.

Healthcare 52

Healthcare Pharmaceuticals Retail Manufacturing 52

Magellan Solutions

JULY 19, 2021

Why Outsource To Healthcare Call Center Companies In 2021. The healthcare contact center market is broadly segmented. Healthcare services outsourced are: provider services. Enter healthcare call center outsourcing companies. Due to this, the demand for healthcare telephony services is at an all-time high.

Call Center 52

Call Center Healthcare Data Entry MicroSourcing 52

Simplr

OCTOBER 19, 2021

We’ve got you covered with the latest chatbot statistics for 2021. Read on as we share the latest stats and trends you need to know about chatbots in 2021. Known for boosting bottom lines, chatbots have been widely adopted across several industries, including healthcare, finance, real estate, restaurants, ecommerce, and banking.

Sourcing 96

Sourcing Sales Customer Service Retail 96

Amzur

FEBRUARY 18, 2025

Introduction In 2019, a widely used AI system designed to help hospitals allocate healthcare resources was exposed for favoring white patients over black patients, despite both having the same level of medical need. The future of healthcare AI isnt just about innovationits about ensuring that innovation serves all patients equitably.

Healthcare 85

Healthcare Cybersecurity Regulations Government 85

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. in 2022 and 2023 from 54.8% SC Health System recently invested $40M in Epic EHR Platform to enhance interoperability.

Management 147

Management Healthcare Robotics Process Automation Analytics 147

Perficient Digital Transformation

DECEMBER 20, 2022

We’re excited to announce that Perficient has been ranked the fourth-largest healthcare IT consulting firm in Modern Healthcare’s 2022 survey , holding our 2021 placement. Transforming Healthcare With End-to-End Digital Solutions. Transforming Healthcare With End-to-End Digital Solutions.

Healthcare 64

Healthcare Nearshoring Flexibility Regulations 64

SPD Load

OCTOBER 29, 2021

Our Innovation Analysts recently looked into emerging technologies and up-and-coming startups working on innovative solutions in the healthcare sector. As there is.

Healthcare 98

Healthcare 98

Forrester Digital Transformation

JANUARY 3, 2022

In the final two weeks of 2021 Oracle announced plans to purchase Cerner for $28.3bn, the tech giant’s largest acquisition to date.

Healthcare 130

Healthcare 130

Perficient Digital Transformation

MAY 9, 2023

It seems like such a simple task: Write informative content about your healthcare organization that speaks to your users’ concerns and encourages them to convert. If you’re involved even tangentially with healthcare content development, I’m assuming the preceding paragraph led to sarcastic scoffs or eye-rolling from you. Easy, right?

Healthcare 64

Healthcare E-Commerce Out-Tasking Retail 64

Perficient Digital Transformation

OCTOBER 18, 2021

I’m lucky enough to attend Boston’s HLTH 2021 event, and there is one major theme that already stands out to me: the conflict between locality and specialty. The landscape of the healthcare ecosystem has not recovered from COVID yet, but it’s interesting to see these two opposing themes front and center.

Healthcare 72

Healthcare Insurance 72

Perficient Digital Transformation

APRIL 28, 2022

Healthcare companies are posed with unique challenges in adopting a hybrid, modern work environment. Recently, Perficient hosted a “Modern Work in Healthcare” roundtable discussion about the challenges and opportunities of creating modern employee experiences at healthcare companies. Contact our team to learn more.

Healthcare 72

Healthcare Collaborations Advisory Government 72

Perficient Digital Transformation

SEPTEMBER 27, 2021

Forrester set out to answer this very question in The US Health Insurers Customer Experience Index, 2021. In the report, Forrester reveals the complete rankings of 17 health insurance brands that were analyzed as part of the US Customer Experience Index (CX Index ) in 2021. LEARN MORE: Reach and Engage Healthcare Consumers.

Healthcare 119

Healthcare Insurance Analytics Automation 119

Perficient Digital Transformation

NOVEMBER 15, 2022

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. With an understanding of what’s next for the healthcare industry, HCOs can more strategically prioritize investments. The 3 Steps to Personalization in Healthcare.

Healthcare 64

Healthcare Call Center Insurance Regulations 64

Everest Group

NOVEMBER 10, 2021

How regulated industries like banking, finance, insurance, healthcare, life sciences, public sector, and defense will dominate roll out, especially in early phases. Wednesday, November 10, 2021, at 11:00 am CST, 1:00 pm EST, 4:00 pm GMT, 9:30 pm IST. Register for the webinar. Live, virtual event. Presenters. Abhishek Mundra.

Regulations 130

Regulations Insurance Banking Finance 130

Perficient Digital Transformation

MARCH 14, 2022

Social Determinants of Health (SDOH) and health equity have gained considerable attention in the healthcare community over recent years. With all that momentum though, we continue to struggle with a key opportunity: How to identify and address equity issues in our healthcare system. Equity Across the Full Healthcare Journey.

Healthcare 116

Healthcare Government Research Accounting 116

McKinsey & Company

FEBRUARY 15, 2021

To America’s leaders, innovators, and changemakers: even as the COVID-19 pandemic continues, a return to a normal existence is in sight. Getting the endgame right could save thousands of lives.

Healthcare 105

Healthcare Service 105

Everest Group

NOVEMBER 1, 2021

Everest Group expects a sharp recovery in the RPO market in 2021 and beyond. The early recovery also was boosted by strong demand from healthcare, pharmaceutical and life sciences segments as well as government/public sector looking to strengthen their workforce for contract tracing purposes. Everest Group’s State of the Market Report.

Outsourcing 130

Outsourcing Marketing Pharmaceuticals Global Recruiting 130

Everest Group

AUGUST 3, 2022

On the back of strong economic growth in 2021, the staffing industry grew significantly. Despite the anticipated slowdown, the market is still expected to remain above pre-pandemic levels as enterprises increasingly turn to the contingent workforce in the next 12 to 18 months, according to Everest Group’s Future of Work 2021 survey.

Healthcare 130

Healthcare Pharmaceuticals Managed Services Advisory 130

Perficient Digital Transformation

OCTOBER 19, 2021

I’m lucky enough to attend Boston’s HLTH 2021 event and here’s a big shift I’ve noticed in the conference this year: mental health is front and center at the conference. There are no less than a dozen mental health-related companies exhibiting at HLTH, from apps like Calm and Headspace, who have pivoted to: corporate support systems.

Company Focus 69

Company Focus Healthcare 69

Influx

APRIL 30, 2024

The challenge A growing healthcare marketplace platform struggles to keep up with increased support inquiries and unpredictable spikes in volume. During the COVID-19 pandemic, the healthcare platform experienced tremendous growth (6-15% per month), resulting in a high support volume that strained their internal, 50 support agent team.

Healthcare 52

Healthcare Customer Support Flexibility Outsourcing 52

Perficient Digital Transformation

SEPTEMBER 8, 2023

Aging Populations and Staff Burnout Combine to Create a Perfect Storm for Healthcare Staffing Shortage For the first time in US history, older adults will outnumber younger individuals. A 2022 survey showed that 47% percent of healthcare providers plan on leaving their roles in the next two to three years (Forbes, 2022). link] Forbes.

Healthcare 59

Healthcare Administrative Software Automation 59

Perficient Digital Transformation

NOVEMBER 10, 2021

Following are some of the most recent reports where Perficient healthcare has been recognized: Navigate Your North Star Strategy in Healthcare. Healthcare organizations’ ability to accelerate transformation is crucial so your organization can adapt and flourish in an increasingly competitive and ever-changing landscape.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Everest Group

NOVEMBER 9, 2022

billion in 2021. Manufacturing, hi-tech and IT, and healthcare are other industries having a sizable number of new deals. Notable MPHRO Trends in 2022: The MPHRO market was valued at approximately US$5.4 billion by 2026. Increased activities in Asia Pacific and Latin America regions are being observed.

Human Resources 147

Human Resources Research Retail Manufacturing 147

3Pillar Global

JULY 29, 2024

Healthcare provider burnout rates soared during the COVID-19 pandemic, with 63% of physicians reporting at least one manifestation of burnout in 2021. And though the height of the pandemic is years behind us, its effects still linger in the healthcare industry.

Healthcare 52

Healthcare Automation Administrative Insurance 52