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Perficient Listed in Forrester Now Tech: Data Management Service Providers, Q4 2021

Perficient Digital Transformation

But achieving that level of competency often requires the assistance of a data management service provider. Partnering with a data management service provider can help your organization: Establish a strategy and operating model for data. Forrester Now Tech: Data Management Service Providers, Q4 2021 Report.

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What Is The Future of IT Managed Services?

31 West

The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. For Innovation.

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Top 5 Reasons to Consider Managed Services for Microsoft 365

31 West

What is so Special About Managed Services? In the IT world, Managed Services allow you to offload the responsibilities of business administration and system management to a Managed Service Provider (MSP). Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

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Announcing The Forrester Wave™: Cloud Migration And Managed Service Partners in Asia Pacific and China

Forrester Digital Transformation

Leading firms use a mix of service providers to build their future-fit strategies. Forrester  Forrester data shows that, in 2021, 46% of APAC infrastructure decision-makers whose organizations are adopting cloud say they want to use managed services from cloud service providers.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The 2021 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient Digital Transformation

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

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Top 10 Help Desk Management Software For 2021

31 West

A customer service that communicates with a customer instantly makes a customer happier and in turn, helps in the business growth altogether. In asset management and IT management services, help desk software tools maintain a healthy connection with the customers by resolving their issues.

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