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Mexico Remains the Best Nearshore Value in the Americas

Redial

Of late, there have been rumblings that Mexico may have had its day, and that other CX destinations in the American nearshore are ramping up to take its place. International companies look to Mexico as their go-to in the nearshore because CX is done to a high-quality standard. What the future holds for CX in 2021 and beyond is unclear.

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Comprehensive Guide to Successful Offshore Software Development

Groove Technology

Offshore software development is becoming an increasingly popular choice for businesses seeking cost-effectiveness and access to a global talent pool, allowing them to optimize expenses and tap into diverse expertise. billion between 2021 and 2026. billion between 2021 and 2026. What Does Offshore Development Mean?

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Outsourcing Demand Held Steady in Q4 2021 as Global Sourcing Industry Exhibited Modest Signs of Post-COVID Recovery | Press Release

Everest Group

In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals.

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Perficient Listed in Forrester Now Tech: Global Digital Experience Services, Q4 2021

Perficient Digital Transformation

Forrester published the Now Tech: Global Digital Experience Services, Q4 2021 report to help technology, commerce, and marketing leaders understand the landscape of providers and select the best one based on fit.

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7 Things You Must Know Before Outsourcing Call Center Services in 2021

Redial

Moving forward, outsourcing call center operations to a nearshore partner. The post 7 Things You Must Know Before Outsourcing Call Center Services in 2021 appeared first on RedialBPO. Reaching your goals can be done by leveraging the outsourcing call center services provided by a BPO, Business Process Outsourcing partner. 1] [link].

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Why 2021 Was A Pivotal Year For PE Investments In Digital Services

Zinnov

In 2021, Digital Services firms saw a record flow of Private Equity (PE) investments with a substantial number of deals. In fact, according to Zinnov’s strategic analysis, the deal momentum for Digital Services market continued post the second half of 2020, while a staggering 200+ deals were observed in 2021.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Different outsourcing models, such as offshore, nearshore, and onshore, cater to diverse business needs and preferences. Let's explore the main location-based outsourcing types: Offshore Outsourcing Offshore outsourcing involves contracting services to providers in distant countries, often with significant time zone differences.

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