Remove 2021 Remove Operational Costs Remove Robotics Process Automation
article thumbnail

The Hackett Group Announces 2021 Digital Award Winners

The Hackett Group

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

article thumbnail

What Is Hyperautomation?

Automation Anywhere

How does hyperautomation differ from other types of automation, in particular intelligent automation? Hyperautomation is a concept, a strategy, combining a broad range of digital technologies to automate more things, more ways. Why is hyperautomation needed?

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It allows businesses to access a team of experienced professionals through contact center outsourcing for a fraction of the cost of hiring full-time employees.

article thumbnail

What is low-code app development? We break it down for you

Hyland

The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. million in 2021 to 4.0 million in 2021 to 4 million in 2025 — an explosive 185% increase in the need for developers. million in 2025.

article thumbnail

RPA-as-a-Service: Helping SMBs Ease Into Automation

Automation Anywhere

Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals. Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior.

article thumbnail

Mattsen Kumar - Untitled Article

Mattsen Kumar

Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operational costs by 30% to 60%. It allows businesses to access a team of experienced professionals through contact center outsourcing for a fraction of the cost of hiring full-time employees.

article thumbnail

The Resilience of the BPO Industry During Economic Crisis

NoonDalton

KPOs and Technological Influence: A New Age in Outsourcing The industry didn’t stop at simple outsourcing services; it transitioned into Knowledge Process Outsourcing (KPO), delivering value-added, domain-specific expertise in areas like legal services, healthcare consulting, and financial analysis.

BPO 52