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MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.
How does hyperautomation differ from other types of automation, in particular intelligent automation? Hyperautomation is a concept, a strategy, combining a broad range of digital technologies to automate more things, more ways. Why is hyperautomation needed?
Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operationalcosts by 30% to 60%. It allows businesses to access a team of experienced professionals through contact center outsourcing for a fraction of the cost of hiring full-time employees.
The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. million in 2021 to 4.0 million in 2021 to 4 million in 2025 — an explosive 185% increase in the need for developers. million in 2025.
Automation tools such as RoboticProcessAutomation (RPA) are helping them achieve those goals. Three-fourths of them ( 75%) are more reliant on RPA compared with their pre-pandemic operations Moving to RPA-as-a-Service Traditional RPA is software that mimics human digital behavior.
Developing Cost Reduction Policies The Deloitte Research Study shows that outsourcing customer service can reduce operationalcosts by 30% to 60%. It allows businesses to access a team of experienced professionals through contact center outsourcing for a fraction of the cost of hiring full-time employees.
KPOs and Technological Influence: A New Age in Outsourcing The industry didn’t stop at simple outsourcing services; it transitioned into Knowledge Process Outsourcing (KPO), delivering value-added, domain-specific expertise in areas like legal services, healthcare consulting, and financial analysis.
Top BPO companies in Philippines 2021 offer ways to help a smooth transition to digital banking. According to our recent report, 2021 will see several launches of the next generation of neo-banks. Next-generation banking automation will enable banks and credit unions to use sophisticated workflows to execute complex processes. .
In Gartner’s words , “Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” Intelligent automation is actually a subset of hyperautomation. We wrote about hyperautomation earlier this year.
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