SIG Speaks

JANUARY 3, 2022

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. This report examines key challenges faced with the digital transformation of the supply chain and their views on the potential for AI to offer practical or viable solutions. Download the insights.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Magellan Solutions

JANUARY 22, 2024

The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions. So, by pursuing strategic outsourced business solutions, SMEs can secure the talent, technology, and operational capabilities required to level up.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JUNE 1, 2021

And by 2022, there’s a good chance that it will reach 347.3 In the Computer Generated Solutions report called “ Business Process Outsourcing Trends 2019: A Look Ahead ,” they discovered that “providing better customer experience” has risen to the top of the list of goals of over 30 industry leaders. TALK TO US!

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. billion in the year 2022. No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. Comprehensive training and development programs.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52