Remove 2022 Remove Collaborations Remove Robotics Process Automation
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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

Everest Group

To achieve these multiple priorities, many GBS organizations are building Centers of Excellence (CoEs), which further facilitate collaboration and speed-up transformation and delivery for the enterprise. This CoE provides CEOs with needed processes, insight, and agility to manage their sourcing and vendor models as market trends fluctuate.

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5 stand-out articles in 5 minutes: Industry favorites from April 2022

Hyland

Connecting tools like robotic process automation, artificial intelligence and machine learning improves accuracy and speed of common financial services processes, resulting in happier employees and customers. What you need to know: The proliferation of modern collaboration tools has made virtual or hybrid work feasible.

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Top Digital Transformation Trends to Watch in 2022

Metasource

According to Gartner , 53% of workers in the United States will be remote in 2022. That’s why more companies will be focusing on integrating systems in 2022. If you want to stay ahead of the competition this year, you shouldn’t ignore this digital transformation trend for 2022. One critical topic to consider is collaboration.

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Hyland Summit 2022: Taking the show on the road

Hyland

That’s why we’re rethinking how we share knowledge and collaborate with our customers and partners. Hyland Summit 2022 dates. Here are some of the top opportunities you’ll have access to at your local Hyland Summit: Collaborate with Hyland experts, industry leaders and peers. 5 reasons to attend CommunityLIVE 2022.

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4 RPA Errors Not to Make in Customer Service Automation

Automation Anywhere

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%.

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Take Advantage of 7 Synergies Between RPA and AI CoEs

Automation Anywhere

By now, you understand the importance of having a center of excellence (CoE) for your Robotic Process Automation (RPA) efforts. But RPA CoEs are experiencing some growing pains as intelligent automation rises in popularity— with considerable growth expected between 2022 and 2026.

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7 Ways that Hyperautomation Is Transforming Retail

Automation Anywhere

The “new normal” requires retailers to respond with sophisticated technical, business processes, and cultural solutions. It was one of Gartner’s Top Strategic Technology Trends for 2022. RPA key to hyperautomation Robotic Process Automation (RPA) is hyperautomation’s foundational technology. This is up from $481.6

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