Groove Technology

SEPTEMBER 26, 2024

Compared to in-house development, outsourcing offers unique advantages in terms of flexibility, cost-effectiveness, and access to diverse skill sets. billion during 2021-2026, partly due to the flexibility it offers in scaling teams up or down based on project needs. In comparison, 40% view it as a means to address capacity issues.

Software 130

Software Outsourcing Offshoring Nearshoring 130

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

31 West

SEPTEMBER 22, 2022

This desk type also gives you more flexibility in terms of the process model you want to implement. For example, your service agents could work from home , or you could have the team working from the office premises. You could also outsource the service to a third party. What are the Benefits Offered by a Virtual Service Desk?

Service 130

Service Outsourcing Automation Flexibility 130

Everest Group

MAY 27, 2022

Alternatives are emerging that deliver greater flexibility and agility, leading to more innovative solutions. But RFPs still have life left to get the best pricing when comparing similar commodity services. Customer concerns that the whole process might need to be restarted if they make changes limits flexibility.

Outsourcing 130

Outsourcing Sourcing Strategic Sourcing Flexibility 130

IBM Services

FEBRUARY 5, 2024

FinCEN reported 680,000 cases of possible check fraud in 2022, up from 350,000 in 2021 , indicating a 23% increase over 2020. IBM® is working with financial institutions to harness the flexibility and security of the cloud to transform payments to meet customers’ needs today and in the future.

Banking 91

Banking Business Process Outsourcing Flexibility Regulations 91

CGS Inc

OCTOBER 14, 2021

We’re pleased to recognize this achievement and know we will continue to see great innovation from CGS in 2022 and beyond.”. Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Avasant

DECEMBER 17, 2021

In this scenario, service providers are playing a pivotal role in helping companies implement managed SD-WAN services to transform their network infrastructure and drive the overall digital transformation agenda. These trends, and others, are covered in our SD-WAN Managed Services 2021-2022 RadarView .

Managed Services 52

Managed Services Research Software Management 52

IBM Services

DECEMBER 1, 2023

To keep pace with the dynamic environment of digitally-driven business, organizations continue to embrace hybrid cloud, which combines and unifies public cloud, private cloud and on-premises infrastructure, while providing orchestration, management and application portability across all three.

E-Commerce 86

E-Commerce Banking Flexibility Software 86

Future of Sourcing

MAY 31, 2023

In recent years organizations have seen first-hand how they can leverage services to fill skills gaps, execute projects, and create a more flexible and economical workforce. Staff augmentation, focused managed service providers (MSPs), and outsourcing make this possible.

Service 59

Service Services Contracting Human Resources Facilities Management 59

IBM Services

NOVEMBER 10, 2023

A recent survey 1 found that cloud over-spending was higher in 2022 than in the previous year: 56% of companies surveyed admitted that spending on public cloud was significantly over budget, some by over 20% to 30% of their intended spend. One of the challenges for IT, though, is controlling cloud consumption costs while moving workloads.

Right-Sizing 73

Right-Sizing Automation Retail Management 73

Capgemini

SEPTEMBER 11, 2022

Digitization critical: Driving the efficiency, productivity, and agility to proactively fulfil rapidly changing customer desires Amit Deshmukh 9 Sep 2022. While the last (but not least) element would be choosing the right managed service provider (MSP) to engage with.

Efficiency 52

Efficiency E-Commerce Managed Services Government 52

Magellan Solutions

SEPTEMBER 24, 2022

How much would outsourcing Information Technology (IT) services for small businesses cost, anyway? OUTSOURCED IT SERVICES FOR SMALL BUSINESSES MEANING. Outsourced IT is sometimes referred to as a Managed Service Provider (MSP), IT Consultant, or IT Services Provider. Flexibility is another advantage .

Service 75

Service Outsourcing Out-Tasking Call Center 75

IBM Services

APRIL 4, 2022

Unless you are really driving experiences across the channels that are most strategic to your business and unless you have the data, insight and the flexibility to expand your ecosystems to accelerate time to value, your commerce experience likely needs to be more intelligent. Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 69

E-Commerce Retail Right-Sizing Sales 69

IBM Services

FEBRUARY 24, 2022

Unless you are really driving experiences across the channels that are most strategic to your business and unless you have the data, insight and the flexibility to expand your ecosystems to accelerate time to value, your commerce experience likely needs to be more intelligent. Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 52

E-Commerce Retail Right-Sizing Sales 52

SIG Speaks

NOVEMBER 30, 2022

Chief Procurement Officers are already re-evaluating processes, with nearly one in four reporting that digital transformation is a strategic initiative in 2022. The Fortune 1000 trusts our advisory, managed services, digital, and staffing and recruiting solutions to transform their procurement capabilities.

Advisory 40

Advisory Out-Tasking Analytics Automation 40

Groove Technology

DECEMBER 16, 2024

Flexible Engagement Models: Groove Technology offers a range of outsourcing models, including: Dedicated Development Teams: A scalable option for long-term collaboration. By emphasizing DevOps and agile methodologies, Afi Ops tailors its services to support the dynamic needs of growing businesses.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100