Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

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Offshoring BPO Outsourcing Government 246

SEBPO

NOVEMBER 11, 2022

November 11, 2022. Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO. About SEBPO. specializes?in

Global Outsourcing 98

Global Outsourcing Advisory Outsourcing Professionals Outsourcing 98

Neo Group

APRIL 6, 2022

Sarasota, USA, April 06, 2022. Neo Group is proud to announce that we have been ranked among World’s Best Outsourcing Advisors for 2022 by IAOP. A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year,” said IAOP CEO Debi Hamill.

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Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

CGS Inc

JANUARY 10, 2022

01/11/2022. NEW YORK, NY, January 11, 2022 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today the worldwide launch and availability of its enhanced, patented TeamworkAR™ platform – an augmented reality solution designed for out-of-the box use by enterprise organizations. “If

Collaborations 98

Collaborations Global Outsourcing Outsourcing Research 98

Raya Contact Center

MARCH 10, 2022

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Groove Technology

OCTOBER 1, 2024

Recent studies highlight the growing trend of outsourcing in the tech industry. According to a 2022 survey by Commit, outsourcing for startup software development is expected to increase by 70% between 2022 and 2023.

Software 130

Software Outsourcing Nearshoring Offshoring 130

CGS Inc

OCTOBER 14, 2021

“It’s an honor to again be recognized by TMC CUSTOMER magazine for our commitment to deliver the best customer experience through our BPO services during a crucial period for customer service among all industries,” said Steve Petruk, president, Global Outsourcing division at CGS.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Groove Technology

MAY 7, 2024

This scheme facilitates the growth of IT exports, supporting India’s position in the global IT landscape. Cybersecurity Collaborations: In August 2022, the Indian Computer Emergency Response Team (CERT-In) partnered with the Cyber Security Agency of Singapore (CSA) for a cybersecurity exercise named “Synergy.”

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IT Outsourcing Outsourcing Cybersecurity Software 130

Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. Technological advancements may slow the growth of some low-end services, perhaps lowering the required manpower from 525,000 FTEs in 2016 to roughly 482,000 FTEs by 2022. High-skill services could expand even more quickly, from 169,000 FTEs in 2016 to 478,000 FTEs by 2022.

BPO 40

BPO Jobbing Outsourcing Sourcing 40

Magellan Solutions

MARCH 27, 2023

We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Avasant

AUGUST 21, 2024

We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

SEBPO

JUNE 6, 2022

June 6, 2022 – Marlton, NJ – SEBPO, a leading global outsourcing partner, announces the addition of several key executives to further bolster its leadership team. These appointments come on the heels of SEBPO’s 16 years of success in the business process outsourcing industry.??. Press Release. About SEBPO?.

Outsourcing Professionals 52

Outsourcing Professionals Global Outsourcing Business Process Outsourcing Outsourcing 52

Avasant

JUNE 30, 2023

We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

NOVEMBER 4, 2022

We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”.

Advisory 52

Advisory Global Outsourcing Selective Outsourcing Outsourcing Professionals 52

Avasant

JULY 18, 2023

We see this every year in our Global Outsourcing 100 applicants contributing their success to strategic partnerships. For that, IAOP is thrilled to congratulate Avasant as a recipient of the 2022 Excellence in Strategic Partnerships Recognition.”

Advisory 52

Advisory Marketing Global Outsourcing Selective Outsourcing 52

SEBPO

FEBRUARY 16, 2022

Named to IAOP’s 2022 Global Outsourcing 100 List Recognized as a full star recipient in all judging categories. Marlton, NJ – April 11, 2022 ?— SEBPO, a leading global outsourcing partner, today announced that it has been selected for The 2022 Global Outsourcing 100 list by IAOP ®.

Outsourcing 40

Outsourcing Global Outsourcing Selective Outsourcing Outsourcing Professionals 40

SEBPO

APRIL 27, 2023

Questions About Outsourcing? Read more… Tips to Set You Up for Outsourcing Success in 2023 2022 is in the rearview mirror and as businesses look ahead, we have some helpful tips to set you up for success in outsourcing for 2023. For more information on our team, visit our About page. Want more insights?

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Out-Tasking Outsourcing Sales Global Outsourcing 98

SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SEBPO Named to Inc. According to Kochan, SEBPO strives to claim the Inc.

Global Outsourcing 52

Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52

Raya Contact Center

NOVEMBER 4, 2021

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware.

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

NoonDalton

AUGUST 21, 2023

Diving into the Deloitte Global Outsourcing Survey (2022) , we find that it’s not just about trimming costs. Today’s outsourcing is about creating immediate and long-term value. But the BPO world has reshaped this outlook.

BPO 52

BPO Out-Tasking Outsourcing Business Process Outsourcing 52

CGS Inc

OCTOBER 19, 2021

The Global Conference and Awards will be held in January 2022. We are thrilled to have won the gold in the Americas for the Top Performers Award,” said Steven Petruk, president of Global Outsourcing division, CGS. The 2021 Top Ranking Performers Awards attracted more than 2,000 entries from over 80 nations.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

SourceFit

DECEMBER 10, 2017

IBPAP president and CEO Rey Untal maintained that the 8 to 9 percent growth is still higher compared to global industry growth of 5.7 The Philippines is seen to increase its share of the global outsourcing market from 12 to 15 percent by 2022. Outsource Bookkeeping Philippines. – Reference: – [link].

Outsourcing 40

Outsourcing Global Outsourcing BPO Information Technology 40

Magellan Solutions

MARCH 27, 2023

We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! As a leading global outsourcing partner for nearly two decades, SEBPO can shed some light on some widely-held misconceptions about the practice. We understand the advantages, challenges, and realities that come with starting your outsourcing journey.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Efficiency 52

SourceFit

AUGUST 17, 2016

The new IT-BPM Roadmap 2022 by Frost & Sullivan is expected to focus on the human resource issue. percent ($166 billion) of the $1-trillion sourceable work in the world have been outsourced, with outsourcing service providers in the Philippines accounting for $22 billion of the global outsourcing pie.

Outsourcing 40

Outsourcing BPO Data Entry Human Resources 40

Metasource

SEPTEMBER 28, 2023

It’s an important question, but it’s not easy to answer… Taking the leap to outsource your business processes and optimize them through technology requires careful consideration and strategic planning.

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Magellan Solutions

JANUARY 22, 2024

The 2022 Deloitte Global Outsourcing Survey revealed significant cost and operational benefits for companies strategically outsourcing key functions. So, by pursuing strategic outsourced business solutions, SMEs can secure the talent, technology, and operational capabilities required to level up.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. billion in the year 2022. The noteworthy revenue earned by the BPO industries was more than $32.5 No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth.

Call Center 52

Call Center BPO Outsourcing E-Commerce 52

3Pillar Global

MARCH 15, 2021

Companies are increasingly looking toward outsourcing to take advantage of AI, machine learning, Robotics Process Automation (RPA), the IoT, and other technologies that help them move faster and make better business decisions. According to a 2019 report , by 2022, 80% of revenue growth will come from digital offerings and operations.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Raya Contact Center

MARCH 13, 2022

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.

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Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 98

Magellan Solutions

JANUARY 12, 2021

It is estimated that in 2022, the Philippines will cover 15% of the total global outsourcing market. Cost-cutting is the main reason why a company opts to outsource. Aside from the 24/7 inbound call center and outbound call center services, India’s BPO industry specializes in IT and software development.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

3Pillar Global

MARCH 15, 2021

Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe is home to some of the world’s top outsourcing countries and is known for providing companies based in Western Europe, the UK, and the US with top talent at competitive rates.

Software 52

Software Outsourcing Nearshoring Government 52

Magellan Solutions

MARCH 8, 2018

The Philippines has been a part of the global outsourcing industry. Sadly, it has been forecasted that the growth of the industry will continue to be stagnant until 2022. Benedict Hernandez, chairman of the Contact Center Association of the Philippines (CCAP), said that the roadmap to 2022 is looking bright.

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BPO Call Center Offshoring Information Technology 75