Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Talent/skills shortage,” which held the number one spot in 2022, dropped to third. Slowdown in demand,” which ranked tenth in 2022, has moved into the No. 4 position. Price/cost pressures.

Outsourcing 130

Outsourcing Management Nearshoring Research 130

Everest Group

OCTOBER 17, 2022

At the Clinton Global Initiative September 2022 meeting, former President Bill Clinton recognized research firm Everest Group’s pledge to grow the global impact sourcing market from its current level of 350,000 full time employees (FTEs) to half a million in three years. Read more in Nearshore Americas.

Impact Sourcing 130

Impact Sourcing Nearshoring Sourcing Outsourcing 130

Everest Group

FEBRUARY 16, 2023

IST Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises and service providers alike. Live Webinar The Talent Crisis Mystery: Scarcity in Times of Layoffs February 16, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Nearshoring 130

Nearshoring Offshoring Research Outsourcing 130

Everest Group

MAY 18, 2022

Subject to approval by authorities, the merger is expected in the third quarter of 2022, creating a global CXM leader capable of providing the “best shoring solution” to local, regional, and global clients in 30-plus languages across industries such as finance and insurance, technology, telco, retail and e-commerce, utilities, and healthcare.

Business Process Outsourcing 130

Business Process Outsourcing BPO Marketing E-Commerce 130

Everest Group

MAY 16, 2022

In its latest quarterly report on the global outsourcing industry, Everest Group revealed outsourcing demand held steady from Q3 to Q4 2021, with 404 transactions reported in each quarter. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals.

Offshoring 100

Offshoring Sourcing Outsourcing Global Business Services 100

Future of Digital Sourcing Nearshoring

MARCH 20, 2022

Nearshoring digital transformation projects is becoming the fastest route to success for today’s businesses given the great worker resignation and the tech talent shortage, says Carlos Meléndez, COO and Co-Founder of Wovenware. He shares four key considerations to select the right nearshore partner.

Nearshoring 59

Nearshoring Service Outsourcing Regulations 59

Perficient Digital Transformation

FEBRUARY 17, 2022

We are honored to announce that IAOP has named Perficient a 2022 Leader on its Global Outsourcing 100 list. The 2022 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. We are thrilled to keep raising the bar as we strive for global growth. . “We

Global Outsourcing 69

Global Outsourcing Outsourcing Selective Outsourcing Nearshoring 69

Designveloper

FEBRUARY 5, 2022

Whether you develop an app internally or outsource it, a mobile app design process is among the most critical considerations. Is there any change in the 2022 design process? Mobile App Design Process in 2022. Is in-house staff or an outsourcing team a better choice for your company? So you then come up with a good idea.

Design 105

Design Offshoring Research Out-Tasking 105

Ivemsa

SEPTEMBER 30, 2022

manufacturers are considering nearshoring to Mexico as a competitive advantage that’s worth the commitment. Nearshoring manufacturing rose to popularity in the 1980s as U.S. Now in 2022, shifts in the manufacturing industry no longer make China as lucrative as it once was. The Shift from China to Mexico.

Nearshoring 52

Nearshoring Manufacturing Offshoring Reduced Costs 52

Everest Group

JUNE 21, 2022

Sitel Group’s client portfolio in North America, UK, France, Nordics, and Asia-Pacific (APAC), catered through delivery sites in Latin America (LATAM) and Asia, complements Majorel’s clientele in LATAM, Germany, Spain, Portugal, Benelux, and Italy with nearshore delivery from Eastern Europe and Africa.

E-Commerce 130

E-Commerce Management Nearshoring Impact Sourcing 130

Redial

NOVEMBER 7, 2022

Already with a worth of US$197.00bn in 2022. That is how the business outsourcing industry helps, especially nowadays, though nearshore solutions to secure a language bridge between great service and your customers. For the past few decades, the gaming market has been growing at an exponential rate.

Nearshoring 130

Nearshoring Outsourcing Marketing Sales 130

Everest Group

MARCH 29, 2023

After the booms in 2020 and 2021, equity and debt issuance slowed in 2022 due to various macro-economic headwinds that resulted in volatile and low-growth capital markets. The strength of retail investors has been fueled by both demand and supply side factors.

Retail 130

Retail Marketing Banking Offshoring 130

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? It’s hard to say how 2022 turned out for many because it “feels” like the year came and went incredibly fast, with mixed outcomes. Outsourcing costs have been steadily rising in the U.S.,

BPO 52

BPO Outsourcing Nearshoring Call Center 52

3Pillar Global

MARCH 15, 2021

Outsourcing software development comes with many benefits, ranging from cost savings and scalability to on-demand access to the world’s top development talent. Earlier in this series, we looked at different outsourcing models—nearshore, offshore, onshore—along with the pros and cons that come with each option. Eastern Europe.

Software 52

Software Outsourcing Nearshoring Government 52

3Pillar Global

MARCH 15, 2021

Outsourcing software development projects is quickly becoming a critical part of any organization’s digital strategy. Below, we’ll discuss what it takes to create an effective outsourcing strategy and what to consider as you start piecing together your plan. Outsourcing as a Business Strategy.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

Blue Ocean

JANUARY 20, 2022

In a world where the customer experience matters more than ever, the decision to outsource your customer care has significant impact on your brand and its reputation. In 2022, the RFP process holds even greater weight. Simply put, your buck goes further when you choose a nearshore outsourcing model. Are you dreading it?

Outsourcing 52

Outsourcing Nearshoring Offshoring Jobbing 52

Blue Ocean

JUNE 17, 2021

We also took a look at how outsourcing your customer care to the right contact center partner may enable your organization to circumvent these obstacles without sacrificing commitment to your customers. If you’re ready to skip the challenges of an in-house contact center, simply request pricing for an outsourced customer care solution.

Outsourcing 59

Outsourcing Out-Tasking Advisory Nearshoring 59

SourceFit

MAY 27, 2020

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As percent revenue growth until 2022 and revenue growth of 7.3-12.3 Reference: [link].

BPO 52

BPO Healthcare Service Nearshoring 52

Transparent BPO Outsourcing

AUGUST 16, 2022

Rockville, MD, August 16, 2022 – Today, Inc. Inclusion on Annual List of America’s Fastest-Growing Private Companies for Eighth Time. revealed that Transparent BPO is #3192 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America.

BPO 19

BPO Nearshoring Customer Service Outsourcing 19

Ivemsa

DECEMBER 14, 2022

As of November 2022, 87% of Mexico’s imports come from manufactured products. And, in 2023, nearshoring will continue to boost Mexico’s economy as new foreign direct investments are made. For instance, metal fabrication is a sector where it makes more sense to nearshore to Mexico versus offshoring to China. Mexico, and.

Manufacturing 52

Manufacturing Nearshoring Labor Costs Offshoring 52

3Pillar Global

MARCH 15, 2021

There are many reasons for outsourcing software development projects, from filling skills gaps and getting ahead of incoming cyberthreats to solving the rising customer experience (CX) challenge. In 2016, the leading driver for using outsourcing services , according to business executives, was to cut costs. The Growing Skills Gap.

Software 40

Software Outsourcing Labor Costs Robotics Process Automation 40

Pure Moderation

AUGUST 8, 2022

Are you trying to compute your call center outsourcing costs? Outsourcing customer service has helped businesses cut down on customer service costs. Outsourced call centers, offshore or onshore, offer several advantages to businesses. All of these could have an impact on your offshore outsourcing costs.

Call Center 52

Call Center Offshoring Outsourcing Nearshoring 52

SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SEBPO Named to Inc. 5000 List for the Eighth Time NEWS August 25, 2023 SEBPO Named to Inc.

Global Outsourcing 52

Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52

Future of Digital Sourcing Nearshoring

FEBRUARY 18, 2020

Related news: Whatever You Call It, Outsourcing to Puerto Rico Is a “Shore” Thing for U.S. Smartphone users already comprise 68% of Latin America, and the GSMA’s 2018 Mobile Economy report predicts that by as early as 2022, 90% of all Internet connections in the region will be through mobile devices.

E-Commerce 52

E-Commerce Banking Research Nearshoring 52

Transparent BPO Outsourcing

JANUARY 13, 2022

13, 2022 – Jonathan Hummel is joining Transparent BPO, a global contact center and business process outsourcer, as vice president of operations in Jamaica. BPO Industry Leader is First Jamaican-based Employee as Company Expands in the Caribbean Rockville, MD, Jan.

BPO 40

BPO Business Process Outsourcing Outsourcing Nearshoring 40

Intugo

MAY 19, 2023

In addition, it has been classified as the sixth-best destination for outsourcing services and contact and call centers. billion dollars in 2022, representing 18.4% In 2022, annual growth was 6.2%, while for the current year, it is estimated that it will only reach 5.8%, three times greater than Mexico’s GDP (projected at 1.5%

Government 52

Government Information Technology Software Research 52

Perficient Digital Transformation

OCTOBER 23, 2023

We faced the challenges of proactively responding to changes in accessibility, performing analysis during the design phases, and overcoming other challenges encountered in previous projects related to this topic.

Research 52

Research Design Nearshoring Software 52

Groove Technology

DECEMBER 16, 2024

Finding a reliable offshore or nearshore software development outsourcing Romania can be a significant challenge for businesses. Top 7 IT Outsourcing Companies in Romania Heres a detailed look at top 7 outsourcing companies in Romania, highlighting their unique strengths and capabilities: 1.

Software 100

Software Outsourcing E-Commerce Right-Sizing 100