Everest Group

JULY 8, 2022

As the strategic partner for NASSCOM, Everest Group is pleased to share these six key takeaways from the GCC Conclave, themed Leaning in for Impact in the Networked World : Continued endorsement of India as a leading GCC location. India remains at the center of the offshore/nearshore global delivery portfolio across most enterprises.

Nearshoring 130

Nearshoring Offshoring Banking Flexibility 130

Everest Group

OCTOBER 20, 2023

Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast. Exhibit 1: Key financial metrics for providers for 2022-23 2. Global services trends in 2023 resonate with this approach.

Service 147

Service Offshoring Global Business Services Information Technology 147

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Shared Services 130

Shared Services Streamline Operations Global Business Services Offshoring 130

Everest Group

AUGUST 25, 2023

While most GCCs have successfully delivered upon their initial mandates for growth, concerns are mounting that they are increasingly viewed as mere offshore role aggregators as opposed to value generators.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022. With nearly 1.44

Outsourcing 86

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 86

Magellan Solutions

JULY 14, 2021

In recognition of this threat, in 2016 the IT and Business Process Association of the Philippines (IBPAP) unveiled Roadmap 2022. It aims to prepare its members for a transition towards automated services. If managed properly, IBPAP forecasts that close to 75% of the workforce will be in mid- to high-skilled positions by 2022.

Call Center 52

Call Center Outsourcing Business Process Outsourcing BPO 52

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In billion in revenue in just the first half of 2022. With nearly 1.44

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52