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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, cloud migration, and process automation.

Marketing 246
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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud migration, and process automation.

Marketing 217
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Cybersecurity Services PEAK Matrix® Assessment 2024 – Europe

Everest Group

The AI Act and other regulations introduce new compliance requirements that European businesses must meet. To stay competitive, providers are upskilling their workforce and automating processes to address the skill gap in cybersecurity. Learn More Blog Salesforce and IQVIA’s Partnership – A Match Made in Heaven?

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Customer Data Platform (CDP) Products PEAK Matrix® Assessment

Everest Group

Stricter data privacy regulations, third-party cookies decline, and the growing demand for personalized customer experiences are driving enterprises to adopt CDPs as a core component of their MarTech stack. AI-powered analytics and automation are enhancing customer insights and driving hyper-personalized engagement.

Retail 130
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Cloud Security Services PEAK Matrix® Assessment 2023

Everest Group

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 162
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Cloud Takes Center Stage at 2023 Bank Automation Summit

Perficient Digital Transformation

Recently, I attended the 2023 Bank Automation Summit , where one of the significant topics of discussion was how banks navigate their transition to the cloud. The “cloud” refers to a global network of servers, each with a unique function, that works in tandem to enable users to access files stored within from any approved device.

Banking 115
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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations. Some highlights from collective event sessions included: The need for technology and automation in call centers is still prevalent.