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Guide to Finding the Perfect Partner for First-Time Outsourcers

Premier BPO

In a Deloitte global outsourcing survey, the top three reasons businesses outsource today are cost reduction (84%), standardization of processes (82%), and development of capabilities (70%) 2. million in 2023, a 15% increase over the last three years 3. Premier BPO’s leadership is responsive and easy to work with.

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IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader

Transparent BPO Outsourcing

This award recognizes Transparent BPO for its […] The post <strong>IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader</strong> appeared first on Transparent BPO.

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Boosting Customer Experience (CX): Why Nearshoring is the New Frontier

Premier BPO

The Solution Premier BPO’s North American division comprehensively overhauled the client’s customer support operations to restructure contact center hours and optimize staffing levels. Premier BPO introduced dedicated representatives for specific tasks and fulfillment errors and established a priority queue for high-value inquiries.

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Understanding the Different Types of Outsourcing for Custom Software Development

Groove Technology

Let's delve into the three primary types: Business Process Outsourcing (BPO) Business Process Outsourcing involves contracting non-core business activities to external service providers. According to Deloitte's 2020 Global Outsourcing Survey, 70% of companies cite cost reduction as a primary reason for BPO adoption.

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Offshore Staff Augmentation: Your Guide to Solve Talent Shortages

Premier BPO

The final total layoffs for 2023 totaled 262,735, with tech layoffs being 59% higher than 2022s total offshore staffing stands out as a solution to staffing gaps and deliverable deadlines. The prevailing talent crunch issue implies that there will only be 71 potential talents in the USA for every hundred vacancies.

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Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

We will examine some general outsourcing statistics below. Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

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Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

Everest Group

Subject to regulatory approvals, the combined entity will result in revenues of more than €10.2bn and EBITDA of more than €2.2bn if it closes as expected between Q4 2023 and Q1 2024, resulting in Teleperformance achieving its 2025 revenue goal of €10bn two years in advance.