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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

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The State of GBS: Opportunities and Success Strategies for GBS Leaders | Webinar

Everest Group

Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. CST | 10 a.m. EST | 3 p.m.

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Key Issues 2023: Assessing the Global Services Industry’s Performance Against Expectations | Blog

Everest Group

The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.

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Charting the GBS Course for 2024: Accelerating and Sustaining Success | Webinar

Everest Group

How can GBS organizations drive closer alignment with business and the broader enterprise? What capabilities will become crucial as part of evolution? Who should attend?

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Disruption and Uncertainty: Today’s CFO Agenda | Webinar

Everest Group

Live Webinar Disruption and Uncertainty: Today’s CFO Agenda August 1, 2023 | 9 a.m. What is the expected role of third-party service providers / shared services in supporting businesses? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. Which F&A areas are driving investments? Who should attend?

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5 Steps to Unlock Maximum Value from Cloud | Webinar

Everest Group

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation. How relevant is cost optimization as a value lever in the current recessionary environment?

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