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Futureproofing Talent Acquisition in an Era of Change | Webinar

Everest Group

Webinar Futureproofing Talent Acquisition in an Era of Change November 9, 2023 9:00 AM PT | 12 PM ET Join Everest Group Partner, Arkadev Basak , in an upcoming webinar titled Futureproofing Talent Acquisition in an Era of Change, featuring a panel discussion with industry experts.

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Locations and Talent Strategy – Let’s Talk – Destination Egypt | LinkedIn Live

Everest Group

lINKEDIN LIVE Locations and Talent Strategy – Let’s Talk – Destination Egypt View the event on LinkedIn, which was delivered live on Thursday, August 10, 2023. Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination.

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Anexa Wins Gold, Silver And Bronze Stevie® Awards In 2023 Stevie Awards For Sales & Customer Service

Anexa

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

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Top 10 Insights from HCIC 2023 for Healthcare Marketing Leaders

Perficient Digital Transformation

So, without further adieu, here are our top insights from HCIC 2023. 1. Senior Strategist Kayla Brown speaks at HCIC 2023 on Consumer Centricity With an Enterprise Digital Experience Platform 4. A great digital experience simply can’t be created without cross-department collaboration.

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AI vs Human in the Business of Customer Care.

Transparent BPO Outsourcing

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

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5 Reasons Why Non-voice Customer Service Outsourcing Shouldn’t be an Afterthought

Magellan Solutions

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

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How SMEs Solved These 4 Challenges Through Back Office Service Solutions?

Magellan Solutions

SMEs found an answer with their problems using back office service solutions. It is not easy to run a start-up business. That’s why many business owners are looking for some alternatives to manage their expenses and talent efficiently through back office service solutions. Lack of Knowledge About Information Technology.

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